Contract Support Worker - Dalkia UK – Imperial College
(2026-03 - 2026-05)
- Scheduling engineers and subcontractors for Imperial College contract for M&E services for Hammersmith, White City Campus's and mobile sites.
- Updating Plan-on system with completions and costings of labour and materials.
- Dealing with client inbox.
- Purchase orders and subcontractor orders.
- Assisting engineers with uploading PPE paperwork and compliancy.
Repairs scheduler - Mears Group PLC on behalf of Daniel Owens recruitment
(2026-01 - 2026-03)
- Schedule operatives and subcontractors ensuring resources are managed efficiently and prioritising emergency and urgent repairs.
- Managing repair inbox dealing with emails from tenants and the client.
- Handling Damp and Mould cases assessing whether the property is high risk and issuing all stages of letters to comply with Awaab's law.
- Answering calls from tenants repairs line and delivering a high standard of customer service.
Scheduler - UK Power Networks
(2024-03 - 2025-09)
- Coordinating engineer schedules to optimize efficiency.
- Organizing and managing customer appointments.
- Overseeing warrant processes to ensure compliance.
- Finalizing and closing off job orders to maintain accurate records.
- Scheduling digging team for excavations and reinstatements including traffic management and permit applications for road closures.
- Covering holidays, sick leave.
- Training new starters of procedures.
Planner - Veolia Environmental Services
(2023-07 - 2023-08)
- Scheduling and planning
- Taking customer calls
- Booking driver appointments
- Updating all correspondence on system
Planner – (Temp) - Mears Group
(2023-04 - 2023-07)
Working on behalf of Orbit Housing
- Scheduling and planning operatives for repairs
- Taking repair calls
- Booking repair appointments
- Updating all correspondence on system
Service Advisor - Clarion Housing Group
(2022-11 - 2023-02)
- Customer Service
- Taking repair calls
- Booking repair appointments
- Updating all correspondence on system
- Solving customer queries
Service Coordinator - Southern Housing Group
(2022-07 - 2022-08)
- Customer Service
- Taking repair calls
- Scheduling work for contractors
- Updating all correspondence on the system.
Sales Assistant - CostCutter
(2021-08 - 2022-04)
- Stock taking of shop goods
- Replenishing stock
- Serving customers on the till
- Customer Service
Store Assistant - B&M Stores
(2020-11 - 2020-12)
- Temporary Christmas cover
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries
HR Administrator - Cygnet Healthcare
(2019-05 - 2019-07)
Temporary assignment for Hays Recruitment
- Updating all staff personnel files for compliance.
- Referencing for staff, checking DBS and certificates and appraisals.
HR Administrator - Trustford Ltd
(2019-03 - 2019-04)
Temporary assignment for Hays Recruitment
- Updating staff holiday records to new sage system.
Office Administrator - Tendering Re-Use
(2017-02 - 2018-01)
- Handling Emails
- Planning and booking deliveries
- Taking card payments
- Dealing with bulky waste collection for Braintree Council
Recruitment consultant /Administrator - Grapevine Recruitment
(2016-07 - 2017-01)
- Responsible for scheduling temporary staff shifts, 60 candidates daily.
- Responsible for processing references and ensuring compliance.
- Dealing with clients' temporary workers requests.
- Scanning all documents on microdec profile.
- Answering calls and assisting visitors and registering new candidates.
Office Administrator - Premier Optical
(2016-05 - 2016-07)
- Dealing with Parcels
- Logging online Glasses repairs on Sage 50
- Taking in and sending out parcels
- Taking card payments
Administrator/NW Planner - Atlantic Ltd
(2015-04 - 2016-03)
- All planning admin.
- Planning NW England engineer's schedules.
- Tight schedules and a good rapport with clients.
- Generated more jobs due to efficiency of work completed.
- Planning skills and computer skills
- Great customer service.
Office Manager - C.I.S Direct
(2002-02 - 2004-09)
- Managing contractors and overseeing operations
- Allocation of jobs to engineering contractors.
- Update contract progress on computer.
- Invoicing
- Sales ledger and credit control, data input on excel
Accounts Clerk/Office Manager - Richmond Fellowship
(2000-09 - 2001-09)
- Full responsibility of business accounts using the Pegasus system.
- Sales ledger, credit control
- Banking and cheque production
- Upkeep of residential funding from council and DSS.
- Dealing with residents DSS claims
- Cash Handling
- Resident allowances
Various temporary assignments - Reed Accountancy Personnel (Contracting)
(2000-01 - 2000-09)
Office Manager - Five Star Maintenance
(1998-01 - 1999-12)
- Answering calls and allocating jobs to engineers
- Updating system
- Managing yearly service contracts
- Taking visa payments
Office Manager / Accounts - Abacus Ltd
(1991-01 - 1997-10)
Reason for leaving: Maternity leave/career break.
- Allocating jobs to engineers and overseeing business operations.
- Scheduling and planning using FoxPro system
- Full responsibility for PAYE and sub-contractors' payroll. SSP, SMP, SC60, 715.
- Manual calculation of VAT return.
- Invoice processing, cash allocation, credit control
- Sales ledger analysis.
- Production of estimates.
- Banking and cheque production.
- Update contract progress on computer.
Accounts Clerk/Receptionist - Sims & Russell Building Contractors
(1990-06 - 1991-01)
- All general accounting duties including credit control
- Reception, administration, and secretarial duties
Accounts Clerk - Welmar Pianos
(1989-01 - 1990-01)
- PAYE, wage - Kalamazoo manual system for 7 staff.
- Invoicing.
- Stock taking.
- Credit control
Personnel Assistant - American Express
(1988-04 - 1989-01)
- Maintain, update personnel records.
- Administration and secretarial duties.
