Donna Tunstall
Teaching assistant/ resisdent liaison officer
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About
Friendly and approachable professional committed to creating positive, welcoming environments for colleagues and clients alike. Passionate about delivering high standards in every role, with a natural ability to build trust, foster strong relationships, and communicate clearly across diverse teams. Known for being dependable, upbeat, and solution-focused, always ready to take on new challenges with energy and dedication.
Thriving in roles that require empathy, organisation, and a proactive approach to problem-solving.
Experience
RESIDENT LIAISON OFFICER at Vistry Group (2026-01 – Present)
Acts as the single point of contact for all residents across three active construction sites, providing clear, sympathetic and timely communication throughout project works.
- Builds strong relationships with residents by addressing concerns, managing expectations and ensuring their needs are understood and respected.
- Maintains accurate records of resident interactions, appointments, complaints and resolutions to support compliance and project reporting.
SEN TEACHING ASSISTANT at Monteagle School (2022-01 – 2026-01)
- Communication: Regular communication with children, staff and parents on progress and sensitive matters
- Problem-solving; Adapting and resolving issues relating to child or parent needs or concerns
- Organisation: Planning and reporting of daily activities ensuring safety, structure and progression
Education
GCSE – Sydney Russell School (1995-01 – 2000-01)
Level 2 Diploma in Childcare & Education – Barking College (2000-01 – 2003-01)
