Dorcas Sarpong
Door Supervisor /Customer Service representastive
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About
I am an MSc Human Resource graduate who is dedicated and a customer-focused professional with experience in delivering high-quality service within fast-paced, public-facing environments. I take pride in remaining calm and approachable under pressure, with strong communication skills and the ability to resolve issues and continually seek opportunities for professional growth. A proactive team player with integrity and vigilance committed to ensuring customers safety.
I've worked as a Door Supervisor and a customer service rep for over 3years both in the UK and internationally.
Experience
- Relief Officer/Event Security Guard - Apollo Security Services, UK(May 2025- July 2025)
- Security Officer - Amber Security services, UK(June 2024- March 2025)
- Receptionist - Youth Employment Agency ,Accra -Ghana(October 2021- October 2023)
- Security Officer- Scones Security , Ghana(October 2018-September 2021)
- Human Resource Officer- State Insurance Company ,Ghana(September 2016- December 2017)
Education
MSc Human Resource Management (University of Roehampton, South-West London)
BSc Human Resource Management (Regent University College of Science and Technology, Ghana)
