Durrah Al-farraji

Friendly, confident and enthusiastic individual with experience in customer service, retail, promotional work and professional film production. Strong communication, teamwork and interpersonal skills developed through working in fast-paced environments and interacting with a wide range of people. Experienced in operating tills, handling cash and card payments, assisting customers, restocking products and maintaining clean and welcoming environments.

Reliable, adaptable and hardworking, with a positive attitude and a genuine passion for providing excellent customer service.

D2D sales fundraiser - Family First Professionals

(2026-09)

• Approaching members of the public and promoting World Vision child sponsorship.
• Communicating confidently with different people and answering questions.
• Working towards targets as part of a team.
• Developed customer service, communication and persuasion skills.

Actor / Supporting Artist - BBC iPlayer Production - Wales

(2026-06 - 2026-07)

• Completed professional filming for a BBC iPlayer television production.
• Worked professionally with directors, cast and crew in a fast-paced environment.
• Demonstrated excellent communication, teamwork and professionalism.
• Followed direction, production schedules and instructions accurately.
• Adapted quickly to changing requirements and filming schedules.
• Maintained reliability, punctuality and a positive attitude while working under pressure.
• Worked effectively as part of a large production team.

Sales Assistant – Fundraising Events - Cardiff and Vale College (CAVC) - Cardiff, Wales

(2024-03 - 2026)

• Assisted customers during college sales and fundraising events.
• Provided friendly and professional customer service.
• Helped organise products and displays.
• Worked effectively as part of a team.
• Maintained a clean and welcoming sales area.
• Assisted customers with questions and general requests.

Level 4 - Performing Arts/acting - Cardiff and Vale College (CAVC)

Level 3 - Performing Arts/acting - Cardiff and Vale College (CAVC)

GCSEs