Ebenezer Omarion Hagan

Professional Security Officer with extensive experience in hospital and corporate settings. Holds active SIA Door Supervisor and CCTV licenses. Skilled in conflict management, risk awareness, incident reporting, and delivering excellent customer service. Committed to maintaining safety, responding calmly under pressure, and supporting operational security needs.

CCTV Operator / Customer Service - Manchester Royal Infirmary - Manchester

(2019-01)

Provide security services in a hospital environment ensuring safety of staff, patients and visitors.

• Respond to violent or aggressive incidents using professional conflict management techniques.
• Conduct internal and external patrols to prevent and detect crime.
• Operate CCTV, alarms, and access control systems.
• Perform lock/unlock procedures and manage car park access.
• Carry out Enhanced Supervision Security Officer (ESSO) duties.
• Produce clear and accurate security incident reports.

Risk and Security Management - Progressive School (2012-01 - 2012-12)

University of Ghana