Eddie Cuayzon

Dedicated and hardworking professional with a strong commitment to safety and teamwork. Friendly and fast paced individual with 6 years of experience in hospitality industry. A dept at handling daily store operation, committed to delivering in an excellent guest experience and handling pressure with a smile. Committed to continuous learning and professional development.

Barista/Team Leader at Half Million Coffee shop (2022-10 – 2024-10)

• Welcome guest and determine their beverage interests and needs.
• Prepare and sell coffee drinks by following prescribed recipe and preparation.
• Maintain a clean, safe and healthy work environment by following organization standard.
• Implement new marketing POS and brief the teams on a new recipe.
• Prepare weekly rotas, to ensure daily smooth operation.
• Manage monthly inventory and maintaining weekly and monthly order of stocks.
• Train new staff, prepare store and staff for QA.

Barista/Barista Maestro at Costa Coffee (2018-06 – 2020-05)

• Maintaining accurate stock levels and ensuring all on-site stock is well stored.
• Deploy the team according to the trading pattern, ensuring right place to maximise sales.
• Train and accredit new Barista's, inspiring their new adventure.
• Manage day to day operations of the store when required, being accountable in the absence of the store manager.
• Operate and troubleshoot coffee machine.
• Prepare weekly rotas, to ensure daily smooth operation.

Front Office Associate at Leyte Park Resort Hotel (2015-03 – 2016-06)

• Welcome guest upon arrival
• Perform all check in and check out tasks
• Manage online and phone reservation
• Upsell additional facilities and services, when appropriate
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs.
• Maintain updated records of bookings and payments

BS in Hotel and Restaurant Management – Ama Computer Learning Center (ACLC) (2015)