Retail Assistant - Odeon Cinema - London, UK
- Provided professional and friendly customer service to ensure pleasant customer experience and meet specific needs of customers.
- Cleaned and stocked merchandise also was involved in stock control and management.
- Counted and unpacked stocks to ensure that the number of stocks matched the number of stocks on the order list.
Retail Assistant - Wembley /Arsenal Stadium - London
(2019-11 - 2020-02)
- Handled customer objections and produced returns within a 5-minute timeframe to minimize customer dissatisfaction.
- Greeted customers within seconds, welcoming them into the store with a smile and positive attitude.
- Recommended optimal merchandise based on customer needs and desires to customer satisfaction.
Taster - Taster - London
(2021-06 - 2022-03)
- Prepared food, packed orders, organized inventory and cleaned areas to make sure areas were clean.
- Gained the ability of strong communication skills and the ability to demonstrate personal resilience, which was key when dealing with customers. In addition, working within a team I was able to uphold the confidence to influence and empower my colleagues to deliver a first-class experience for customers.
Warehouse Associate - Amazon Warehouse - London
(2022-06 - 2022-08)
- Maintained high working standards in a fast-paced environment, allowing to exceed packing targets.
- Transported, organized, labelled, and processed items of inventory daily accommodating constantly changing shipment schedules and delivery times.
- Performed daily quality checks on inventory, ensuring damaged items were reported and removed.
- Assembled and packed over 500 boxes per shift carefully following the companies' policies and procedures.
Barback & Kitchen Porter - Empire Casino - London
(2022-10 - 2023-01)
- Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that bartenders have clean towels, glassware.
- Ensuring the bar is well-stocked with ice, liquor, wine, and beer.
- keeping the bar clean by wiping down surfaces, sweeping and mopping, removing glassware and emptying trash bags.
- keeping taps on appliances to confirm that they are working properly, changing out beer kegs, if needed.
- unloading and putting away deliveries
- ensuring all equipment is clean and put away correctly
Barback - Coya London - London
(2023-03 - 2026-02)
- prepared garnishes and juices, and made scratch recipes.
- organize liquor shelves and supplies.
- restocked supplies like liquor, beer, wine, ice, glassware, napkins, straws, and toothpicks.
- answered customer questions and directed complaints to the appropriate staff member.
