Ian Zurga

Client Consultant/Sales Associate at Selfridges (2025-06 – Present)

Managed high-value client portfolios in a luxury retail environment with focus on sales growth and long-term retention.

• Managed high-value client portfolios to drive sales growth and ensure long-term retention in a high-pressure, luxury retail environment
• Spearheaded a team initiative to audit and streamline internal sales processes, achieving measurable gains in operational efficiency
• Consistently exceeded individual and departmental sales targets through technical product expertise and strategic cross-selling
• Leveraged client feedback loops to identify service gaps, implementing quality-control systems that enhanced overall engagement

Interior Designer/Sales Associate at B&Q (2024-04 – 2025-04)

Provided interior design consultations and project management for custom layout solutions.

• Directly generated £130,000 in revenue through technical design consultations and strategic product placement during my tenure
• Utilised specialised design software to engineer custom layouts, translating complex client requirements into actionable project plans
• Managed the end-to-end project lifecycle for interior solutions, resolving technical design challenges to ensure 100% on-time completion
• Analysed client financial constraints and aesthetic goals to deliver tailored, high-margin design concepts, increasing conversion rates

Bachelor of Science in Accounting and Finance – The Manchester Metropolitan University (2023-09 – 2026-05)

Level 3 BTEC Business Extended Diploma in Business – Stamford College (2021-09 – 2023-11)

GCSE in General Education – Arthur Mellows Village College (2014-09 – 2019-06)