Elena Hume

Film Production student at Solent University with experience in customer-facing roles at Odeon Cinemas and Marks & Spencer. Skilled in communication, teamwork, customer service, and problem-solving within fast-paced environments. Experienced in working collaboratively, handling customer enquiries, and maintaining high standards of service.

Seeking opportunities to develop professional experience within the film, media, and creative industries while continuing to build transferable workplace skills.

Cinema Host - Odeon Cinemas - Maidstone

(2024-02 - 2024-09)

• Delivered excellent customer service in a busy cinema environment.
• Processed ticket and food sales accurately using cash and card payment systems.
• Assisted customers with enquiries and resolved issues professionally.
• Maintained high standards of cleanliness and presentation throughout the cinema.
• Worked effectively as part of a team to ensure smooth day-to-day operations.

Customer Assistant - Marks & Spencer

(2022-08 - 2023-02)

• Assisted customers with product enquiries and purchases.
• Operated tills and processed transactions accurately.
• Restocked merchandise and maintained attractive product displays.
• Supported colleagues during busy periods to ensure excellent customer service.

Work Experience Placement - Five Acre Wood School

(2023-03 - 2023-03)

• Supported children with special educational needs in classroom activities.
• Adapted communication styles to meet individual needs.
• Worked alongside teaching staff to create a positive learning environment.

Film Production Student - Solent University - Southampton

• Collaborated with production teams to plan and create short film projects.
• Assisted with camera setup, filming, lighting, and sound recording.
• Edited video content using industry-standard software.
• Worked to project deadlines while coordinating with cast and crew members.

BA (Hons) - Film Production - Solent University (2027)

A-Level - Media - Valley Park Sixth Form (2022 - 2024)

A-Level - Philosophy & Ethics - Valley Park Sixth Form (2022 - 2024)

A-Level - Psychology - Valley Park Sixth Form (2022 - 2024)

GCSE - English Literature - Valley Park Secondary School (2017 - 2021)

GCSE - Food Technology - Valley Park Secondary School (2017 - 2021)

GCSE - English Language - Valley Park Secondary School (2017 - 2021)

GCSE - Geography - Valley Park Secondary School (2017 - 2021)

GCSE - Art Textiles - Valley Park Secondary School (2017 - 2021)

GCSE - Combined Science - Valley Park Secondary School (2017 - 2021)

GCSE - Maths - Valley Park Secondary School (2017 - 2021)

GCSE - French - Valley Park Secondary School (2017 - 2021)