Italian Customer Service & Operations Professional
14 years in customer service & operations. Fast learner, reliable, problem-solver. Works well under pressure and deadlines.
Italian Customer service Representative - Designers Guild
(2026-02)
Italian Customer service and order management
EMEA Operations Assistant - Partner.co
(2023-10 - 2026-01)
Support operations, identify risks, coordinate improvements.
Trainer - Partner.co
(2022-05 - 2023-10)
Trained new staff and reviewed procedures.
Customer Service Agent - Partner.co
(2021-03 - 2022-05)
Resolved issues, handled orders & refunds, support partners.
Customer Service Agent - Maisons du Monde
(2019-02 - 2020-08)
Italian & UK markets, PayPal & social channels.
Freelance Moderator - Badoo
(2018-03 - 2019-06)
Email support, abuse review, moderation.
Waitress & Bartender - Campania Restaurant
(2016-05 - 2017-12)
Customer service, bookings, POS close.
Customer Service - Multiple (Pizzeria MuchoSabor, Metaedilcom, Wind Mobile)
(2008 - 2013)
High School Diploma - Liceo delle Scienze Sociali (2006)
OSA Qualification - Child Health Worker (2010)
