Elienai Splendor
Full-time Receptionist
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About
Charismatic and highly personable receptionist with strong background in hospitality, fine-dining, and front-of-house operations. Highly skilled in guest check-in systems, booking software, and providing a seamless first impression in fast-paced, high-standard environments. Known for being hard-working, reliable, and adaptable while managing multiple priorities with confidence.
Currently pursuing a degree in Drama and Theatre arts. Naturally bubbly, articulate, and engaging, with the ability to create an immediate positive impression!
Experience
Food Runner | Drink Runner | Waiter | Receptionist (Multidisciplinary Role) - Ce La Vie - Paddington
(2025-08)
- Delivered high-quality service across multiple front-of-house roles, adapting daily based on business needs and guest volume
- Managing guest reception duties, including welcoming guests, handling enquires, coordinating reservations, and support check-in processes
- Provided attentive fine dining table service, ensuring exceptional guest experience and adherence to luxury service standards
- Supporting bar operations as a drink runner, maintaining efficiency during peak service periods
- Assisted kitchen-to-floor operations as a food runner, ensuring accurate and timely delivery of dishes
- Responded professionally to business and customer enquires, escalating where appropriate
- Maintained a polished, professional appearance while working in a fast-paced, high-pressure environment
Hostess | Waitress - The Emerald Theatre - London
(2025-06 - 2025-08)
- Provided attentive service to VIP guests, managing front-of-house hosting and guest coordination
- Worked during press and gala events, supporting guest reception, seating, and information requests
- Delivered calm and professional communication in high-pressure situations
Education
BA (HONS) - Drama and Theatre Arts - Goldsmiths University (2024-09)
