Elisa Orrell
Experienced and highly organised Administrator
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About
Experienced and highly organised Administrator with over 20 years of experience across the military, construction, healthcare, automotive and travel sectors. A reliable and adaptable professional with excellent organisational, communication and customer service skills. Experienced in supporting multidisciplinary teams, managing confidential information, coordinating projects and maintaining accurate records.
Confident using a range of IT systems and committed to delivering efficient administrative support in fast-paced environments.
Experience
Administration Assistant - NHS – Drug and Alcohol Misuse Service
(2023-01)
- Provide comprehensive administrative support to the Criminal Justice Intervention Team and the Learning and Development Team.
- Manage confidential patient and service user records in line with GDPR and NHS policies.
- Coordinate meetings, training sessions and appointments.
- Maintain accurate databases and produce reports.
- Support service delivery through effective communication with internal teams and external agencies.
Bank Administrator - Various Organisations
(2021-01 - 2023-12)
- Delivered flexible administrative support across a variety of departments.
- Maintained records, processed documentation and supported daily office operations.
- Adapted quickly to different systems and working environments.
Project Administrator - Balfour Beatty
(2020-01 - 2021-12)
- Supported project teams with day-to-day administration.
- Managed documentation, reports and project records.
- Assisted with meeting coordination and document control.
- Ensured accurate filing and compliance with company procedures.
Administrator - BCA (British Car Auctions)
(2019-01 - 2020-12)
- Processed vehicle documentation and customer records.
- Maintained accurate administrative systems.
- Liaised with customers and internal departments to ensure efficient operations.
Travel Sales Consultant - Thomas Cook
(2015-01 - 2019-12)
- Specialised in selling holidays across the West Coast of the USA.
- Delivered excellent customer service while achieving sales targets.
- Managed customer bookings and travel documentation.
- Built strong customer relationships through expert travel advice.
Bar Manager - ISS
(2013-01 - 2015-12)
- Managed daily bar operations and supervised staff.
- Controlled stock levels and cash handling.
- Delivered excellent customer service and ensured compliance with licensing regulations.
Administrator - HM Armed Forces
(2000-01 - 2007-12)
- Provided administrative support within a military environment.
- Managed confidential records and documentation.
- Coordinated communications and maintained accurate filing systems.
- Worked effectively under pressure while maintaining high levels of professionalism.
Education
GCSEs
Level 2 - Business Administration
Level 2 - Anatomy and Physiology
Level 2 - Information Technology
