Education and retail
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I am a naturally curious, organised, and caring professional with experience across the education and hospitality sectors. Throughout my career, I have developed strong communication skills, enabling me to work effectively with people of all ages and from a wide range of backgrounds. I adapt quickly to new environments and changing situations, demonstrating excellent time management, flexibility, and the ability to prioritise tasks efficiently.
I thrive in team environments and enjoy supporting colleagues to achieve shared goals, while also being confident working independently and using my initiative when required. My previous roles have strengthened my problem-solving abilities, organisational skills, and customer-focused approach. I value structure and routine but am equally comfortable adapting responsibilities to meet the needs of the business.
I am proactive, observant, and always willing to support others to help build a positive and productive working environment.
Post Person at Royal Mail (2024 – 2025)
Worked within a fast-paced delivery environment, ensuring parcels were delivered efficiently and accurately while maintaining excellent customer service standards. Demonstrated confidence using relevant technology including PDAs and sat nav systems, while effectively resolving customer queries in a polite and professional manner. Successfully balanced independent working with teamwork to ensure deliveries and daily targets were completed on time.
Nursery Nurse at Tiny Acorns Nursery (2023)
Provided high-quality care and educational support for children through age-appropriate activities designed to support their early development. Worked collaboratively within a large team to ensure a safe, nurturing, and engaging environment for all children.
Responsibilities included maintaining children’s health, safety, and wellbeing, supporting hygiene and meal preparation, communicating effectively with parents and external professionals, and adapting quickly to changing routines or staffing needs. Regularly attended training and team meetings to continue professional development and contribute ideas to improve practice within the setting.
Manager/Landlady at Bottle and Glass Pub (2021 – 2023)
Managed the day-to-day running of the pub, overseeing staff performance, customer service, bookings, and special events to ensure smooth and efficient operations. Developed strong leadership and organisational skills through managing rotas, maintaining standards, resolving customer complaints, and ensuring compliance with hygiene and Covid-19 regulations. Also managed social media platforms to advertise events and promotions, helping to increase customer engagement and sales.
Demonstrated strong financial responsibility through cash handling and end-of-day reconciliation procedures.
Trainee Teacher & Afterschool Club Supervisor at St. Teresa’s Catholic Independent Primary School (2014 – 2018)
Delivered structured and engaging lessons for children aged 5–11, adapting plans where necessary to respond to changing circumstances such as staffing issues or technical difficulties. Worked closely with colleagues, parents, carers, and external professionals to support children’s educational and emotional needs. Regularly participated in lesson observations and peer reviews to improve teaching standards and contribute constructive feedback.
Maintained up-to-date knowledge of safeguarding policies, educational frameworks, and health and safety procedures, including first aid and allergy management. Demonstrated excellent organisation and time management within the demanding structure of the school environment.
BASC (Hons) in Working with Children & Young People – Open University (2017)
Foundation Degree (Arts) in Working with Children & Young People – Buckinghamshire New University (2014)
Level 3 Diploma in Child Care and Education – Aylesbury College (2012)
AS Level in Mathematics, History & Sociology – Wycombe High School (2010)
