Elizabeth Oformata

Compassionate, empathetic, reliable, patient, caring, and dedicated Health Care Assistant with two years of proven experience providing personal care and support within the UK health and social care environment, including nursing homes and residential care settings. Experienced in supporting individuals with health challenges and learning disabilities while promoting dignity, independence, and person-centred care. A hands-on professional able to work effectively both independently and as part of a team.

Possesses strong communication, observation, and organisational skills, with the ability to multitask, prioritise duties, and maintain a positive attitude under pressure. Fully compliant with relevant Care Certificate standards and mandatory training, committed to improving the quality of life of residents while continuing to grow both professionally and academically.

Health Support Worker at Agape Hall Limited (2023-09 – Present)

• Provide high-quality personal care and assistance with daily living activities, including bathing, dressing, grooming, and mobility support.
• Promote independence, dignity, and wellbeing while supporting residents to live fulfilling and comfortable lives.
• Support residents in accordance with individualised care plans and personal preferences.
• Ensure the safeguarding and protection of vulnerable residents, reporting any concerns promptly.
• Assist residents with medical appointments and community activities when required.
• Maintain accurate and up-to-date records, reporting changes in residents' conditions to supervisors and managers.
• Work collaboratively with colleagues and healthcare professionals to ensure high standards of care delivery.

Mental Health Care Assistant at New Horizons Health Care Services (2024-02 – 2025-10)

• Supported young adults with autism and learning disabilities, encouraging them to make choices that enhance their independence and quality of life.
• Assisted individuals with daily living activities, including personal hygiene, dressing, and meal support.
• Provided emotional support and companionship to residents and their families to promote mental wellbeing.
• Supported individuals with diverse mental health needs, ensuring care was delivered in a respectful and person-centred manner.
• Encouraged participation in social, recreational, and therapeutic activities.
• Worked closely with multidisciplinary teams to ensure safe and effective care for service users.

Health Care Assistant at Springfield Medical Services (2021-02 – 2022-11)

• Assisted patients with personal care activities, including bathing, toileting, feeding, and mobility support.
• Monitored patients' physical and behavioural conditions, promptly reporting any changes or concerns to the ward supervisor.
• Provided emotional support and reassurance to patients, helping to reduce anxiety by clearly explaining clinical procedures and care processes.
• Maintained accurate patient records and ensured care was delivered in accordance with established healthcare standards.
• Worked collaboratively with healthcare professionals to ensure safe and effective patient care.

Transaction Officer at Access Bank PLC (2015-06 – 2021-01)

• Issued ATM cards to customers and provided guidance on their activation and use.
• Assisted customers with account enquiries, including balance checks and general banking services.
• Processed Personal Travel Allowance (PTA) transactions in compliance with banking regulations.
• Maintained accurate documentation through proper filing and record management.
• Provided professional customer service while ensuring efficient banking operations.

Transaction Officer at Stanbic IBTC Bank (2015-03 – 2015-05)

• Counted and verified bulk cash deposits brought into the banking hall by customers.
• Prepared and organised bulk cash for customer payments and transactions.
• Responded to customer enquiries regarding account opening, balances, and banking services.
• Processed Personal Travel Allowance (PTA) requests in line with bank procedures.
• Maintained a high standard of accuracy and confidentiality in financial transactions.

NVQ Level 3 Diploma in Health and Social Care in Health and Social Care – United Kingdom (2025-02)

HND in Banking and Finance in Banking and Finance – Lagos State Polytechnic, Nigeria. (2011-09)

OND in Banking and Finance in Banking and Finance – Federal Polytechnic, Oko, Anambra State, Nigeria. (2007-05)

National Examination Council – Lagos State, Nigeria. (2003-11)