Elizabeth Wheddon

Motivated professional with strong administration and customer service skills. Proven ability to manage multiple tasks effectively while prioritizing responsibilities. Dependable problem solver with keen attention to detail, consistently achieving high standards. Demonstrated efficiency in both independent and team settings, meeting workplace targets and deadlines.

Administrator at Choice Property Services (2008-01 – Present)

• Handle telephone calls, queries, correspondence, and emails with efficiency.
• Processed pension payments accurately and timely.
• Raised invoices and maintained precise financial records.
• Conducted filing and general administration tasks to ensure organization.
• Performed clerical duties to support daily operations and enhance workflow.
• Chased late payments to improve cash flow management.

Mortgage Administrator at Mortgage Brokers

• Checked all applications for accuracy and processed relevant paperwork.
• Contacted clients for necessary information to update database effectively.
• Liaised with solicitors and professionals to finalize applications promptly.
• Faxed, filed, and photocopied essential documentation as required.
• Ensured smooth processing of mortgage and insurance applications from submission to completion.

Admin Assistant / Receptionist / Proof-Reader at Lindon Parris Advertising Ltd.

• Welcomed visitors and maintained accurate records for efficient operations.
• Answered telephone inquiries to enhance communication flow.
• Typed correspondence and invoices to support administrative functions.
• Proofread advertising materials and press releases for major national accounts.
• Executed general administrative tasks while consistently meeting deadlines.

Admin Assistant / Receptionist / Picker at Bertrams Book Wholesaler

• Executed general administrative and reception tasks to ensure smooth operations.
• Accurately processed orders to maintain high service standards.
• Assisted with picking and packing orders to meet delivery deadlines.
• Collaborated with team members to enhance workflow efficiency.

GCSE in English and Maths – Aylsham, NFK (1997)

NCFE Level 2 Business Admin in Principles of Business Administration

RSA Levels 1 and 2 in Typing and Word Processing – RSA

Certificate of completion in English Grammar – The Open University

Diploma in Proofreading and Editing – Centre of Excellence

Diploma in Legal Secretary and Office Skills – Janets