Senior Researcher - British Dental Association (BDA/BDA Trust)
(2021-08)
Leads high-profile research and insight programmes with organisation-wide and national policy impact, operating with substantial autonomy across project design, stakeholder engagement, delivery and communication.
- Led the Wimpole Timings Study, managing recruitment, methodology, discussion-guide development, moderation, analysis and presentation, with support from a junior Research Analyst. Produced evidence that now underpins significant areas of BDA policy and advocacy concerning dental contract reform, treatment costs, expenses and professional remuneration. Findings informed changes to Scotland's Statement of Dental Remuneration and supported BDA advocacy contributing to a 6% NHS dental pay uplift, th
- Led a national quantitative study into dental student debt and financial inequality, identifying differences between socioeconomic groups, utilising various statistical methods and generating evidence for campaigns concerning NHS bursaries and student-loan reform.
- Secured extensive national and industry coverage for the student-debt research, including publication in The Times, strengthening awareness among policymakers and the wider public.
- Designed and led qualitative research into the needs of Generation Z and millennial dentists, combining focus groups with longitudinal interviews to identify barriers to membership and unmet support needs, utilising more advanced methodologies.
- Presented recommendations to the senior management team, leading to targeted webinars, consideration of a mentoring programme, maternity-related membership flexibility and revised graduate pricing. Membership among the target group subsequently improved.
- Directed a company-wide quantitative membership survey, consulting senior management and service teams to align objectives, manage expectations and provide relevant insight across the organisation.
- Presented the findings at an organisation-wide strategy day. Recommendations informed a new online advice-booking system and the extension of advice services beyond standard office hours.
- Chairs the BDA's Equality, Diversity and Inclusion working group, setting priorities, coordinating participants and supporting work to make committees more representative of the dental profession.
- Manages and develops junior colleagues, setting objectives, designing projects, holding regular development discussions and creating opportunities aligned with their interests.
- Commissions external research partners and manages multiple concurrent programmes, balancing quality, budgets, deadlines and stakeholder priorities.
- Manages BDAs research budgets and compiles formal tender documentation for projects.
- Publishes peer-reviewed papers and industry articles and communicates complex findings through reports, presentations, briefings and interactive tools.
Senior Research Executive - Cello Health (Lumanity)
(2020-10 - 2021-08)
Delivered customer and market insight programmes for global healthcare clients, translating complex research into strategic recommendations that informed commercial strategy, brand strategy and customer engagement.
- Managed multiple quantitative and mixed methods research programmes across diverse therapy areas and international markets, delivering high-quality insight to demanding client deadlines.
- Partnered with pharmaceutical and healthcare clients to understand commercial objectives, designing research proposals that addressed key business questions and supported strategic decisions.
- Translated complex research findings into clear, actionable recommendations, presenting insights that informed customer engagement, brand strategy and market positioning.
- Built trusted relationships with clients, research partners and internal stakeholders, managing expectations and delivering a consistently high standard of service.
- Collaborated with specialist data analytics teams to integrate multiple data sources, generating richer insight and client recommendations.
- Coordinated external suppliers and project teams to deliver concurrent projects efficiently, balancing quality and commercial priorities.
Accounts Assistant - Hamlyns
(2020-03 - 2020-10)
Responsible for assisting Accountants through preparation of financial statements and conducting tests for audits, whilst studying for the ACCA Level one.
- Preparation of full sets of financial statements (under both UK GAAP and IFRS) for multinational companies, and involved in planning and testing phases of many audits, onsite with clients.
- Meticulous attention to detail was vital, ensuring each transaction was reconciled, and all data correct and of high quality.
Senior Research Executive / Research Executive - Research Partnership
(2019-01 - 2020-01)
Delivered qualitative and quantitative healthcare market research for pharmaceutical clients, translating patient and healthcare-professional insight into commercial recommendations.
- Managed qualitative and quantitative research projects, from proposal and research design through to analysis, reporting and presentation.
- Moderated interviews with healthcare professionals and patients, generating rich behavioural insight to address complex commercial and strategic research objectives.
- Synthesised large and complex datasets into clear, evidence-based recommendations, enabling clients to make informed business and market decisions.
- Built trusted relationships with clients and internal stakeholders, managing expectations and delivering high-quality insight within agreed timescales.
- Coached Research Analysts, supporting their professional development, allocating workloads, sustaining high standards of project delivery.
- Contributed to the successful delivery of multiple concurrent client engagements, balancing competing priorities at pace.
Healthcare Analyst - Sociable Pharma (Global Data)
(2017-10 - 2018-12)
Delivered competitive intelligence and market analysis for global pharmaceutical clients, providing strategic insight into market developments, emerging therapies and commercial opportunities across the immunology sector.
- Monitored global market developments, competitor activity and clinical trial outcomes, delivering timely intelligence that informed clients' strategic planning and market positioning.
- Produced monthly insight reports and executive briefings, translating complex scientific and commercial information into clear, actionable recommendations.
- Attended major medical conferences to evaluate emerging evidence, identify market trends and communicate implications to pharmaceutical clients.
- Assessed competitive positioning and identified opportunities for differentiation, supporting clients in navigating an evolving treatment landscape.
