Ella Evans-Daniluk
Assistant Manager
Hire this person
Send a job offer directly to this candidate
About
Friendly and experienced retail professional with a strong background in customer service, sales, and team support. Over 10 years of experience in busy retail environments, with excellent communication skills and a passion for helping customers. Reliable, hardworking, and confident working in fast-paced shops. Now seeking a part-time Sales Assistant position where I can contribute to a great customer experience and support daily store operations.
Experience
Assistant Manager - British Heart Foundation - Poole
(2024-03 - 2025-06)
- Helped with daily store operations and supported sales targets
- Assisted customers on the shop floor and processed sales at the till
- Supervised staff and volunteers, ensuring a positive working environment
- Helped sort, price, and display donated stock
- Ensured the shop was clean, safe, and welcoming
- Handled cashing up and basic financial records
Retail Assistant (Christmas Temp) - Boots - Poole
(2023-09 - 2023-12)
- Providing friendly and helpful customer service during the busy Christmas period.
- Assisting customers with finding products, gifts and special offers.
- Operating tills and handling cash and card payments.
- Restocking shelves and ensuring products are displayed neatly.
- Keeping the shop floor clean, tidy and organised.
- Helping with Christmas displays and promotional offers.
- Working as part of a team to meet store targets.
- Managing busy periods and dealing with customer enquiries.
- Supporting stock deliveries and organising stockrooms.
- Ensuring customers have a positive shopping experience.
Store Manager - MUJI & Selfridges London - Various London Stores & Selfridges London
(2011-06 - 2023-04)
- Delivered excellent customer service in a high-end retail setting
- Supported and coached team members to achieve sales goals
- Organised the shop floor and managed stock levels
- Worked with visual merchandising teams to maintain high standards
- Monitored sales performance and made improvements where needed
- Built strong relationships with customers and handled any issues professionally
Education
Social Work Studies - Poland
Technician of Fashion - Vocational School, Poland
