Elle Watson

A highly motivated and personable Customer Service Representative with a passion for delivering outstanding customer experiences. I bring strong communication skills and a calm and empathetic approach. My goal is always to leave customers feeling heard, valued, and supported. I thrive in fast-paced environments where multitasking, problem-solving, and professionalism are key to exceeding both customer and team expectations.

With 2 years experience in fast-paced environments, I bring excellent communication skills, a solution-driven mindset, and a passion for delivering high-quality service that exceeds customer expectations and leave a lasting positive impression. Committed to strengthening customer loyalty at every touchpoint.

Proficient in using CRM systems to track, manage, and resolve customer issues efficiently, I take pride in creating seamless, personalised experiences that build trust and long-term loyalty.

Proficient in using tools such as Microsoft Office Suite. Planned and coordinated company events such as company roadshows, managing budgets, venues, catering, and communications to ensure smooth execution. Liased with schools, businesses and private sponsors.

• Event Planning & Coordination
• Internal Communications
• Budget Management

International Business Management (Undergraduate) - University of Chester