Ellie Hopkinson

A dedicated and empathetic soon to be a BSc (Hons) Psychology with Mental Health graduate, with experience supporting vulnerable individuals in frontline and remote settings. This has allowed for experience supporting individuals in inpatient psychiatric wards and crisis lines to de-escalate and provide empathetic crisis interventions. This is supported by four years of hospitality experience, allowing for growth of interpersonal skills and the ability to maintain composure in high pressure situations.

Eager to use this experience to secure a meaningful and challenging role in the mental health field, support work or return to education to develop my skills further. I am always ready to learn new skills, and I am dedicated to do my best at every opportunity.

Team member at Taco Bell (2021-10 – 2023-09)

• Helped the restaurant go from being unable to make targets and having lots of customer complaints to a restaurant with a good reputation and meeting targets
• Making sure customers' orders are correctly made and prepared quickly and efficiently
• Learnt to work apart of a team collaboratively
• Experience with customers, ensuring their needs are met and they are welcomed a positive environment

Kitchen team member at Walkabout (2024-02 – 2025-03)

• Worked in a kitchen environment which taught me how to prepare and present meals for customers
• Helped me learn how to work in a faced paced environment to ensure food was served quickly
• Experience with customers with allergies and making sure food meets the customers' requirements

Summer Scientist Volunteer at University of Lincoln (2024-08 – 2024-08)

• Experience of researching child behaviour and the different research approaches used to conduct research with children, as opposed to adults
• Working alongside Psychologists to conduct their research
• Experience using psychometric scales

Kitchen team member at STACK (2025-03 – Present)

• Worked in a versatile environment, with a variety of vendors and types of food
• Training on fire safety, allergens, drug awareness and diversity and equality
• Fast paced environment with a variety of different events and people

Volunteer at SHOUT helpline (2025-08 – Present)

• Experience listening and communicating with individuals from a variety of different backgrounds and different issues, ranging from bullying to suicidal ideation
• Experience of de-escalation, allowing texters to shift to a calmer state of mind
• Experience communicating in an empathetic and sensitive manner

Volunteer, Discovery House at Lincolnshire Partnership Foundations Trust (2026-01 – Present)

• Working with a multi-disciplinary team
• Co-ordinating activities for patients
• Working with individuals with complex mental health conditions in an inpatient setting
• Risk assessment whilst doing the activities (the use of sharps etc)
• Communication of the needs of the patients

GCSE – Ash Hill Academy (2016-09 – 2021-06)

A-levels in Psychology, Biology – John Leggott College (2021-09 – 2023-06)

BTEC extended certificate in Applied Science – John Leggott College (2021-09 – 2023-06)

BSc in Psychology with Mental Health – University of Lincoln (2023-09)