Eloise Mariano
2nd Year Undergraduate Biomedical Student
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About
Friendly and reliable university student with hospitality experience in busy customer-facing environments. Skilled in customer service, accurate order handling, and working efficiently during peak periods. Strong communication, teamwork, and organisational skills developed through employment, leadership, and volunteering. Available weekdays, weekends, and holidays.
Experience
Castle Hotel (2025-02 – Present)
- Deliver excellent customer service in a busy hotel restaurant environment.
- Take food and beverage orders accurately and efficiently.
- Handle customer enquiries and resolve issues professionally.
- Work collaboratively with kitchen and front-of-house teams during peak service periods.
- Maintain high standards of cleanliness, presentation and food safety.
- Consistently contribute to a positive guest experience.
Education
Bachelors in Biomedical Science degree – Cardiff University (2025)
A Levels in Biology, Chemistry and Computer Science – The College Merthyr Tydfil (2023 – 2025)
GCSE’s in 10 GCSE’s at grades A/A* (including English and Math) – Blessed Carlo Acutis Catholic School (2018 – 2023)
