Co-Founder - Silly Onion Ltd - United Kingdom
(2023-08)
- Manage product, stock and inventory information across Shopify and supporting business records.
- Maintain accurate product listings, pricing data and operational information for online and event sales.
- Coordinate order, event and customer administration alongside day-to-day business operations.
- Review analytics and business data to support stock, sales and operational decisions.
Consultant, Brand & Marketing Management / CV & Career Specialist - Wildcat Careers Ltd - United Kingdom
(2022-01)
- Produce, edit and quality-check high volumes of detailed client documents, maintaining accuracy and consistency.
- Administer social media channels, content calendars and recurring publishing schedules across LinkedIn, Facebook and Google Business.
- Schedule and upload approved social, blog, newsletter and campaign content, maintaining accurate copy, links, assets and publication dates.
- Track content activity and engagement data, maintain digital records and coordinate candidate-focused administration across recruitment and career services.
Professional CV & Career Product Writer / Copywriter - Various, including PurpleCV - United Kingdom
(2016-01)
- Created and optimised 8,000+ career documents and LinkedIn profiles for clients across multiple sectors.
- Process complex client information accurately, converting detailed employment and education records into structured documents.
- Manage multiple concurrent assignments, deadlines, revisions and client requirements.
- Adapt documents for UK, European, GCC and other international markets while maintaining format and data accuracy.
Centre Coordinator & Assessor - NEETCareers - Cornwall
(2013-04 - 2017-01)
- Maintained learner, qualification and assessment records across Business Administration, IT, Customer Service and Team Leading programmes.
- Coordinated assessment activity, learner progress and quality requirements within a growing training provider.
- Managed quality processes and supported centre accreditation.
- Prepared funding bids, partnership documentation and management information.
Administration Manager - Ekode Group - Penzance, Cornwall
(2011-11 - 2012-12)
- Administered a learning management system supporting 2,000+ active learners across the UK.
- Coordinated progress, completion and certification records for 2,500+ learners.
- Liaised with 100+ assessors and business partners to maintain current, accurate learner data.
- Managed qualification portfolio production and nationwide distribution.
- Prepared performance reporting for the MD and Directorate team and improved administrative workflows.
Team Leader, IT / Logistics / Admin / eCommerce / Orders - Netpack Fulfilment Limited - Cornwall
(2008-07 - 2011-05)
- Led a 10-person team processing 1,000+ eCommerce orders per day.
- Built an order management system that improved payment coding, processing speed and accuracy.
- Designed databases to track priorities, client codes, products and pricing.
- Managed large-scale mail merges and campaigns covering 9,000+ customer records.
- Produced operational information for the MD and resolved process issues affecting delivery.
Volunteer Staff - RAOB Institute Penzance
(2014 - 2024)
- Administered the club's social media and digital presence alongside print and brand materials.
- Supported business administration and HR systems, maintaining practical processes for day-to-day operations.
- Coordinated licensing applications, compliance administration, fundraising events and member communications.
- Organised events and community activities, supporting members, volunteers and wider club operations.
Committee Secretary - Alverton Residents Association
(2007 - 2008)
- Recorded meeting activity, maintained committee administration and kept residents informed.
- Coordinated volunteers, communications and follow-up actions across neighbourhood activities.
- Channelled residents' concerns to relevant contacts and supported organised, productive committee meetings.
