Emily Aldao

During my previous roles in hospitality, I refined my customer service skills and developed a strong understanding of the restaurant industry. I enjoy meeting new people from different backgrounds and cultures. I am multilingual and have extensive experience of interacting with guests from all over the globe due to my time working onboard International Cruise ships.

I enjoy the opportunity to blend these skills to creating a warm and exciting experience for clients. I am always prepared and welcome the opportunity to learn new skills and pursue personal development in my career and all aspects of my life. I value punctuality, politeness, kindness and respect and therefore always endeavour to bring these qualities to my work ethic.

I am passionate about providing excellent service and I am excited about the opportunity to create memorable dining experiences customers.

Waitress and Bar Staff, SS9 Bar and Restaurant, Leigh-On-Sea, Essex, 2006- 2008

Key responsibilities:

. Taking customers´ orders and serving food and drinks promptly.

. Providing excellent customer service and addressing any issues.

. Preparing beverages when working on the bar and maintaining a clean and ordered back bar.

. Collaborating with bar tenders and kitchen staff to ensure smooth operations.

. Handling payments and maintaining a clean and organised work area.

Waitress and Bar Staff, The Vie Bar, Leigh-On-Sea, Essex, 2004-2006

Key Responsibilities:

. Taking customers´ orders and serving food and drinks promptly.

. Providing excellent customer service and addressing any issues.

. Preparing beverages when working on the bar and maintaining a clean and ordered back bar.

. Collaborating with bar tenders and kitchen staff to ensure smooth operations.

. Handling payments, greeting customers and taking reservations over the phone.

EDUCATION:

The King John School, Benfleet, Essex, 1994 - 1999

GCSE: English Language A English Literature B

Mathematics B Science Double Award C, C

Geography A French B

History C Performing Arts: Dance A*

D&T : Graphic Product B The King John School Sixth Form, Benfleet, Essex, 1999- 2001,

GCE A Levels: English Literature and Language C

Performing Arts B

French E The Urdang Academy, Covent Garden, London, 2001- 2004

Level 6 National Diploma in Professional Dance