Emily Orawe

Customer-focused hospitality and retail professional with experience across bar service, restaurant waiting, sales and housekeeping. Delivers friendly service, handles cash payments, supports table cleanliness, and responds to customer requests promptly while maintaining high standards in fast-paced settings.

Housekeeping at Park Inn Hotel Belfast (2023-08 – 2026-10)

• Follow and complete the supervisor’s daily list of duties efficiently and on time, meeting expected standards.
• Work as part of a team when required.
• Share constructive ideas and proposals with managers.
• Handle telephone calls at reception and pass on client requests.

Waitressing at Thirsty Goat Belfast (2024-10 – 2026-10)

• Welcome customers and show them to their assigned tables.
• Check on tables and ensure customers are happy with their meals.
• Clear plates and glasses and ensure tables are cleaned after service.
• Take payments, give bills and handle cash.
• Contribute to teamwork, leadership and sharing tips.

Bar Staff at Libertine (2022-09 – 2023-08)

• Provide efficient, timely and friendly customer service.
• Know the range of drinks and cocktails and prepare cocktails as required.
• Maintain a polite and professional approach.
• Keep tables clean and tidy.
• Work with colleagues to achieve customer satisfaction.
• Follow manager instructions and communicate problems promptly.

Bar Staff / Restaurant Waitress at Gallaher’s Bar (2021-08 – 2022-11)

• Provide efficient, timely and friendly customer service.
• Understand the menu and answer customer queries.
• Maintain a polite and professional approach.
• Keep tables and eating areas clean and tidy.
• Work with colleagues to achieve customer satisfaction.
• Follow manager instructions and communicate problems promptly.

Sales Assistant / Key Holder at Card Factory (2022-01 – 2022-08)

• Responsible for opening and closing the store as key holder.
• Handle customer enquiries in an efficient, timely and friendly manner.
• Keep shop displays stocked as required.
• Work as part of a team to achieve sales targets.
• Follow manager instructions and communicate problems promptly.

GCSE Maths (C) in Maths (2026)

GCSE English (O) in English (2026)

Level 3 ICT (A Level equivalent) in ICT (2026)