Emma Hewison

I have recently returned from living and working on Australia I am a highly organised and detail-oriented with experience supporting operations across aviation, financial services, and retail environments. Proven ability to manage schedules, handle confidential information, coordinate communications, and support teams in fast-paced settings. Recognised for strong organisational skills, accuracy, and professionalism, with prior promotion into supervisory responsibilities.

Now seeking a role where I can provide reliable operational and clerical support

Currie and Brown - Leeds, UK

Work Experience

November 2025 - December 2025

● Supported the Place Advisory team with day-to-day project and administrative tasks.

● Prepared capability statements for prospective clients, ensuring accuracy and alignment with client requirements.

● Assisted with a major bid submission for a masterplan project, contributing to proposal documentation and coordination.

● Shadowed multiple departments and attended site visits to gain insight into project delivery, consultancy services, and stakeholder engagement.

● Took accurate meeting minutes and supported follow-up actions to ensure clear communication and accountability.

Hamilton Island Air – Queensland, Australia

Manager on Duty / Operations Co-ordinator

January 2024 – July 2025

● Provided comprehensive administrative and operational support across three bases, coordinating schedules, staff availability, and daily operations

● Managed reservations, correspondence, and enquiries via phone, email, and booking systems, ensuring accurate record keeping

● Processed payments and completed daily reconciliations, producing accurate reports for accounts teams

● Maintained operational documentation and updated procedures to support consistency and compliance

● Acted as the first point of contact for escalations, resolving issues efficiently and professionally

● Promoted to Manager on Duty within seven months due to reliability,

organisation, and leadership skills

● Trained and supported new staff, assisting with onboarding and system Redmayne Bentley – Leeds, UK

Stockbroking Assistant

February 2021 – October 2023

● Delivered high-quality administrative and client support within a regulated financial services environment

● Executed client orders live on the stock exchange, ensuring all details are correct

● Processed client documentation, onboarding forms, and compliance checks with close attention to detail

● Built relationships with regular customers and new customers, providing excellent client service at all times

● Liaised with back-office teams to coordinate payments, transfers, settlements,

and account updates

● Maintained accurate client records and handled confidential information in line with GDPR and company policies

● Responded to client queries via phone and email, providing clear and professional communication

● Supported internal projects, including office relocation, compliance reviews, and process improvements

● Mentored new starters and work experience students, supporting training and onboarding

University of Birmingham, BSc in Biological Sciences, 2:1