Emmie Glynn

I was hired for the 2025/2026 season at Canary Wharf Ice Rink as a Skating Marshall. This involves using my expertise in customer service to deliver a high quality experience to thousands of visitors every day. I am also first aid trained with a focus on concussion as part of this role.

Skating Marshall (Seasonal) - Ice Rink Canary Wharf - Canada Square, Canary Wharf Estate, London E14 5AB

(2025-10 - 2026-02)

I was hired for the 2025/2026 season at Canary Wharf Ice Rink as a Skating Marshall. This involves using my expertise in customer service to deliver a high quality experience to thousands of visitors every day. I am also first aid trained with a focus on concussion as part of this role.

• Ensure people are safe on the ice
• Help customers struggling to skate by offering advice
• Manage the ticketing and safety protocols on the day
• Operate the Zamboni to clean the ice in between sessions
• Provide one-to-one support for children skating solo
• Ensure boots are kept clean and safe to use

Freelance Informal Learning Specialist, Facilitator and Playworker - Self-employed

(2024-09)

I offer my expertise on a freelance basis to various cultural institutions and charities. My skills lie in high-level project management, event design, programme development and visitor evaluation. I am particularly adept at working with marginalised young people and people living with additional needs.

Currently I am employed as a Learning freelancer at the London Transport Museum working on several projects involving SEND audiences, adult events and tour guiding. I also work at the Roman Road Adventure Playground as a Playworker, UK Reads as a literacy programme facilitator, and for Mimbre Acrobatic Company as an evaluator.

Duty Manager - Museum of Homelessness - Manor House Lodge, Seven Sisters Road, London, N4 2DE

(2024-04)

I am responsible for the day-to-day operation of the site on a casual rota basis. I ensure that visitors and staff members alike have a safe, welcoming and inclusive experience. The scope of role covers site management, community engagement and relationship fostering, special event management and front of house management. I have a key responsibility in areas of site operations including health and safety, access and inclusion, resourcing, and emergency procedures.

Museum Coordinator - Bow Street Police Museum

(2021-04 - 2022-07)

• Day-to-day operations
• Social media management
• Retail purchasing
• Tour guiding
• Educational development
• Keyholding

Freelance Tour Guide and Duty Manager - Hidden London

(2020-02 - 2023-04)

• On-site operations
• Tour guiding
• Keyholding
• First aid
• H&S and security

Explainer - The Science Museum

(2019-07 - 2020-10)

• Children's engagement and facilitation
• Tour guiding
• Show production
• Safeguarding
• Consultation

Sales Associate - Cyberdog - Chalk Farm Rd, Camden Town, London NW1 8AH

(2019-03 - 2019-05)

• Training staff members
• Operating the tills
• Opening and clothing
• Inventory and stock taking

Intern - The Peggy Guggenheim Collection - Venice

(2018-12 - 2019-03)

• Front of house operations
• Tour guiding
• Children's engagement and facilitation

Curatorial Intern and Education Assistant - EPIC the Irish Emigration Museum - Dublin

(2018-08 - 2018-12)

• Collections care
• Tour guiding
• Object handling
• Journal article writing

Tour Guide - National Gallery of Ireland - Dublin

(2017-08 - 2018-12)

• Tour guiding
• Children's engagement and facilitation

Masters of Art History and Cultural Policy - Art History and Cultural Policy - University College Dublin (2016 - 2017)

Bachelor of Arts - Archaeology and Art History - University College Dublin (2013 - 2016)