Handyman and Property Inventory Clerk - Self-employed
(2025-09)
- Conducting check-ins, check-outs, and mid-term inspections.
- Documenting the condition and contents of residential properties, including furniture, fixtures, and fittings.
- Taking photographs and using the inventoryBase software to create detailed reports.
- Handling key handovers.
- General maintenance across residential and commercial premises.
- Painting, decorating, carpentry, and basic plumbing/electrical repairs.
- Addressing maintenance issues identified during property inspections.
Portfolio Manager - Romans & Partners - South West London
(2024-11 - 2025-07)
- Tenant Relations: Primary contact for tenants, managing inquiries, complaints, and maintenance requests. Ensured satisfaction through proactive communication and swift resolutions.
- Property Maintenance: Coordinated repairs and maintenance, ensuring properties met safety standards. Managed relationships with contractors, suppliers, and vendors.
- Rent follow up: Oversaw rent collection, arrears, and payments.
- Compliance: Ensured properties adhered to UK laws, safety certifications (e.g., gas, fire, EPC), and landlord licensing requirements.
- Property Inspections: Conducted regular inspections to assess maintenance needs and ensure compliance with tenancy agreements.
Property Manager - Moorland Property Services Leeds Ltd. - Leeds
(2023-06 - 2024-11)
Dedicated and experienced Residential Property Manager with a comprehensive skill set in property marketing, tenant relations, and maintenance. Proven ability to efficiently handle property inspections, coordinate tenant inductions, conduct thorough background checks, and manage administrative tasks. Adept at ensuring fire safety compliance and facilitating smooth operation of conference room facilities.
- Conducted site visits, measured properties, and utilized floor planners to create detailed floor plans.
- Prepared property descriptions, conducted on-site property condition inspections, and generated repair reports.
- Created engaging property videos for overseas clients, contributing to successful property marketing.
- Managed property listings on various online platforms, promptly responding to inquiries, scheduling viewings, and confirming bookings through SMS.
- Developed application forms and incorporated logos for property showings.
- Accompanied potential tenants during property viewings, addressing queries related to property details, energy performance certificates (EPC), and household expenses.
- Conducted follow-ups, documented application details, performed credit and reference checks, and facilitated rental confirmations.
- Prepared welcome letters for new tenants, including updated meter readings.
- Maintained organized records of previous tenants' information and meter readings.
- Issued rent increase notices, updated bank information, and provided general notices to tenants when necessary.
- Managed gas and electricity checks, coordinated spare key management, and communicated with engineers for property inspections.
- Updated property information in the main management system and ensured key management compliance.
- Planned and conducted weekly fire alarm testing, ensuring compliance with safety regulations.
- Inspected and reset fire alarm systems, patrolled properties for safety, and reported damages for prompt repairs.
- Liaised with engineers or contractors to address repair needs and provided detailed reports to landlords.
- Set up video and audio equipment for meetings, checked electrical appliances, and ensured conference rooms were well-maintained.
- Coordinated with cleaners for necessary maintenance, maintaining a tidy and functional conference room environment.
Property Sales Executive - Banana UK Property Investment & Management Company Limited - UK
(2021-11 - 2022-06)
- Conduct basic property information research: Surrounding buildings, schools, and shops to prepare related documents and input them into the CRM system.
- Site visit and video taking with audio description when recording, prepare the video upload to Youtube.
- Communicate with the owner and property agent to gain updated information about the building.
- Upload all videos and documents to the system after visiting/viewing the property.
- Report to the sales team if any defects of the property are found.
- Close contact with the sales team and managers of scheduling visiting planning and exchanging market information.
ASM China - HASCO Trading (ShenZhen) Co., Ltd. - China
(2015-04 - 2021-06)
- Monitoring sales turnover and results in cooperation with the company's management.
- Development and support of the existing sales network in business territory in close cooperation with the local and regional sales managers and sales staff.
- Coordinating and controlling the technical and commercial customer service.
- Pro-active sales promotion of the complete company range of products and services, including company specifications with multi-national companies active in the BDM's territory.
- Planning, organizing and participating sales events, exhibitions, seminars and workshops within the business territory for local and regional customers.
- Coordinating the preparation and tracking of offers with the local and regional sales managers and staff.
- Coordinating and controlling the handling of customer complaints with all parties involved.
- Market analysis and preparation of sales turnover budget forecasts in cooperation with the company's management and sales managers.
- Monitoring market trends as well as local, regional and international competition.
- Pro-active and intense teamwork with the territory's staff and the international BDMs on
Business Development Manager ( China, Hong Kong, Taiwan, Korea) - HASCO Encounter Ltd./ HASCO Trading ( Shenzhen ) Co., Ltd. - Hong Kong
(2006-08 - 2015-03)
- Coordinating the key-account management with the local, regional sales managers and other territory BDMs on an international basis.
- Monitoring sales turnover and results in cooperation with the company's management.
- Development and support of the existing sales network in his business territory in close cooperation with the local and regional sales managers and sales staff.
- Coordinating and controlling the technical and commercial customer service.
- Pro-active sales promotion of the complete company range of products and services, including company specifications with multi-national companies active in the BDM's territory.
- Planning, organizing and participating sales events, exhibitions, seminars and workshops within the business territory for local and regional customers.
- Coordinating the preparation and tracking of offers with the local and regional sales managers and staff.
- Coordinating and controlling the handling of customer complaints with all parties involved.
- Market analysis and preparation of sales turnover budget forecasts in cooperation with the company's management and sales managers.
- Monitoring market trends as well as local, regional and international competition.
- Pro-active and intense teamwork with the territory's staff and the international BDMs on
