Eslie Ake

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Admission and Occupancy Assistant at Student Housing, Trent University (2025-08 – 2026-04)

• Assist with responding to inquiries in the Student Housing office and over the telephone.
• Communicate with students through email and OLARK online chat.
• Escalate prospective student and parent concerns to supervisor quickly and appropriately.
• Troubleshoot basic StarRez concerns students (e.g. how to log into StarRez).
• Ensure confidentiality and privacy is maintained with respect to students' information, as well as for fellow staff.
• Assist with important events like trainings, move in/move out and Open Houses

Housing Admission Assistant at Student Housing, Trent University (2025-05 – 2025-08)

• Helped current and future students with questions via phone, email and in-person
• Assist in calling campaigns throughout the summer
• Directed students and parents' concerns to the right staff based on department rules
• Ensured a welcome and comfortable atmosphere in residence on campus
• Helped students with lock issues, signing equipment in and out and handling mail and packages
• Recorded students interactions and problems in Starez, including issues with applications, portals or maintenance
• Managed the key inventory by checking keys in and out, making key packages and reporting lost keys
• Assisted with important events like room selection periods and move-in/move-out

Accounting Intern at NaimaDolls (2021-04 – 2021-07)

• Assisted with month-end closing and reporting duties
• Completed closing and reporting functions and prepared journal entries
• Made and reviewed vendor invoices monthly
• Analyzed and verified employee expense reports for accuracy

BBA in Business Administration – Trent University (2027-09)