Esthy E
Hospitality Waiting Staff & Bartender
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About
A motivated, adaptable, and confident individual currently pursuing a BSc (Hons) Business Information Technology (Foundation Year) degree at the University of Salford. Experienced in delivering exceptional customer service within fast-paced hospitality and retail environments, with proven skills in teamwork, communication, and problem-solving. Known for maintaining professionalism under pressure, ensuring customer satisfaction, and demonstrating reliability and enthusiasm in all roles.
Passionate about developing business and technology expertise to build a successful career in the digital and professional services sector.
Experience
Hospitality Waiting Staff & Bartender - Headingley Stadium - Leeds
(2023)
- Delivered outstanding customer service to guests during major sporting and corporate events.
- Prepared and served food and beverages efficiently and professionally.
- Maintained high standards of cleanliness and organisation in a busy environment.
- Collaborated effectively with colleagues to ensure seamless event operations.
Hospitality Waiting Staff - Leeds United Stadium - Leeds
(2023)
- Assisted in managing hospitality suites during match days and private functions.
- Provided high-quality table service and ensured a positive experience for all guests.
- Supported event setup and coordination while maintaining a professional and friendly approach.
- Demonstrated flexibility, time management, and attention to detail under pressure.
Crew Member - McDonald's - Leeds
(2025)
- Delivered excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and processed payments efficiently using point-of-sale systems.
- Prepared food and beverages while maintaining high standards of quality, hygiene, and food safety.
- Worked effectively as part of a team to ensure smooth daily operations and customer satisfaction.
- Maintained cleanliness and organisation across dining, kitchen, and service areas.
- Demonstrated strong communication, multitasking, and problem-solving skills while working under pressure.
- Assisted in handling customer queries and resolving issues professionally and courteously.
Education
BSc (Hons) - Business Information Technology (Foundation Year) - University of Salford (2024-09)
