
Eugeni Chouvaev
Senior Pension Transfer Specialist and Financial Planning Consultant, File Reviewer, QC
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About
A positive, proactive and highly motivated senior level professional combining strong business and acumen with a proven track record of success in terms of delivering business in international environments.
Senior Pension
Transfer specialist (FCA Control Function (CF)) and Financial Planning Consultant with a deep knowledge and experience. Strong knowledge and understanding of the financial markets and supporting the business in its embedment of Consumer Duty. Adaptable and able to take on a wide range of Compliance issues, depending on the needs of the team. Strong and broad expertise of regulatory landscape and demonstrable experience on FCA regulatory matters in a financial services environment, including Senior Managers &
Certification Regime, and Consumer Duty. Prides himself on his ability to deliver on time within highly regulated industry sectors to exemplary high standards. Thrives in fast-paced and highly pressurised working environments, constantly exceeding any targets set for him. Strong analytical and quantitative skills. Strong communication skills. Expert in dealing with difficult situations in a professional manner. Possesses strong interpersonal, communication and negotiation skills with the ability to develop and maintain positive relationships at all levels.
Experience
File Reviewer/Complaint Handler at Deloitte (2026-01 – Present)
Identify, investigate and resolve compliance issues. Reviewed customer complaints, investment advice and pensions, issuing Final Decision Letter and Redress. Excellent attention to detail and a forensic approach to delivering on a task.
Case Reviewer/Complaint Handler at SJP via TCC (2024 – 2025)
Full time. Pension transfer, SIPPs, PPP, ISA, Investment Bonds and Investment advice compliant reviewer. Identify, investigate and resolve compliance issues. Reviewed customer complaints, issuing Final Decision Letter and Redress. Adaptable and able to take on a wide range of Compliance issues, depending on the needs of the team. Monitor regulatory and industry developments.
Senior Pension Transfer Analyst, DB to QROPS/SIPPs. QC. FCA CF function at Basi and Basi Financial Planning Limited (Donre Advisory Ltd) (2017 – 2024)
- 2021-2024 Senior Pension Transfer Analyst, Quality Checker (CAS). Responsible for reviving pension transfer reports and ensuring compliance procedures are adhered to and documented in accordance with the required business processes and current regulatory guidelines such as FCA rules (COBS, PROD). Excellent attention to detail and accuracy and ability to work within demanding deadlines.
- Responsible for ensuring that the quality of output for all clients is technically correct at all times and meets corporate and industry compliance standards.
- 2017-2021 (CAS) Responsible for the provision of financial advice to clients around drawing benefits from their associated pension funds at retirement and aspirations of the client. DB to QROPS/SIPPs transfers and investment analysis. Provided the appropriate tailored review to each client. Conducted in-depth reviews of clients' financial circumstances and future goals. Reviewed customer complaints in view of commitment to customer satisfaction. Specialist in Investments, Annuities, Pension and Pension transfers as well as OEICs, ISA/non-ISA, and Onshore/Offshore Bonds. Liaised with relevant third parties when required.
Pensions and investments specialist at FixMyPension (2016 – 2017)
- Providing fee-based advice: Specialised in providing clear and timely pension advice, concentrating on the retirement and aspirations of the client. Conducted in-depth reviews of clients' financial circumstances and future goals.
- Full pension encashment, pension consolidation, pension transfer, pension review service and investments.
Financial Planning Consultant at EC FINANCE (Intrinsic) (2014 – 2016)
Annuities, Pension and Pension transfers (DC), investments, protections, mortgages. CAS.
- Provided fee-based/provider facilitated advice to private and HNW environment, financially sophisticated clients (Model Portfolios, DFMs). Analysis, researching and choosing a suitable product (pensions, investments, investment funds, OEICs, both ISA/non-ISA, and Onshore/Offshore Bonds, assist clients in making informed decisions).
- Regular accounts review, fund performance analysis & research.
- Very high success ratio in closing deals.
Independent Financial Planning and Wealth Management Consultant (IFA), CAS at Charles Derby Wealth Management (Intrinsic) (2012 – 2014)
Pension and Pension transfers (DC), investments, protections, mortgages.
- Conduct in-depth reviews of clients' financial circumstances and future goals.
- Previous experience gained in a HNW environment, providing fee-based/provider Facilitated, advice to Private, financially sophisticated clients.
- Analysis, researching and choosing a suitable product (pensions, investments, investment funds, assist clients in making informed decisions.
- Review accounts on a regular basis: ATR, fund performance analysis and research.
- High level of market standards and support are always offered to clients.
- Developing new business leads through networking and recommendations.
Financial Planning Consultant at Thomas Oliver (2010 – 2011)
Investments, protections, flexible pensions, mortgages.
- Conduct in-depth reviews of clients' financial circumstances and future goals.
- Assist clients in making informed decisions.
- Review accounts on a regular basis, guidelines, rules, and regulations.
- Devise and execute business development strategies to attract and acquire new clients.
Managing Director at London COURIER (newspaper) (1994 – 2010)
Control all business aspects for this leading Independent European Newspaper in the UK with full financial and operational control.
- Providing leadership and direction for multi-functional teams of Production and Sales staff, facilitating competitive superiority through delivery of excellent customer services
- Accountable for setting, managing and delivering sales to challenging targets, ensuring overall performance is in line with organisational budgets.
- Establishing, developing and managing robust working relationships with Advertising Managers, Brand Managers and third-party Agencies.
- Successfully managing annual Business Strategy Plans.
Education
Chartered Status – LIBF (2022)
PETR, MANI in Advance Pension Transfer and Managing Investment - Level 6 (2018)
DipFA in Diploma for Financial Advisers (2011)
CeFA in Certificate for Financial Advisers (2010)
CeMap in Certificate in Mortgage Advice & Practice (2007)