UK Boardroom Apprentice - Sea Fish Board
(2025-02 - 2025-11)
- Actively contribute to strategic discussions by objectively examining the proposals developed by executive team offering a fresh perspective on sustainability and stakeholder engagement.
- Support governance and decision-making processes by reviewing board papers, participating in board meetings, providing constructive challenge and supporting executive team on the decisions being made.
- Strengthened board diversity and future-readiness by championing the apprentice voice, helping the Sea Fish Board reflect on how it engages emerging leaders and builds capacity for long-term impact.
Senior Manager | Healthcare System Development - NHS England
(2023-04 - 2025-02)
- Facilitate the Governance Network Forum, bringing together Directors of Governance from NHS organisations to collaboratively address complex policy issues and develop robust governance models, ensure clear accountability and lawful decision-making aligned with corporate governance principles
- Contributed to the oversight of NHS organisations' performance by scrutinising metrics and seeking assurance that providers are delivering agreed goals to improve patient outcomes, meet financial obligations, and manage risks to patient safety.
- Developed performance review feedback reports for NHS organisations as a tool to provide constructive challenge and support, holding ICS executive teams to account for delivering strategic priorities and transformation outcomes.
Senior Advisor, Strategy and Transformation - NHS England
(2020-08 - 2023-03)
Achievement and Contributions
- Worked in collaboration with NHS England executive teams to translate national policy and guidance into local implementation, enabling organisational change and successfully supporting the establishment of Integrated Care Systems (ICSs) across the SE region.
- Led the development of key lines of enquiry and drove strategic and transformation plan reviews, distilling complex stakeholder feedback into actionable insights that informed targeted interventions and executive-level decision-making during NHS challenge sessions.
- Contributed to the scrutiny of strategic and transformation proposals developed by NHS organisations executive teams, providing constructive challenge, support and recommendations that strengthened strategic plan proposals in alignment with the Health and Care Act 2022.
- Develop highlight reports and participated in Strategy and Transformation Board meetings to provide constructive challenge and support, holding ICS executive teams to account for the delivery of strategic and transformation priorities.
Programme Manager | Urgent and Emergency Care Programme - NHS England
(2019-04 - 2020-07)
Achievement and Contributions
- Led end-to-end programme management, developing comprehensive programme plans, identifying interdependencies, and establishing robust governance frameworks, including risk and issues logs and cross-functional working groups.
- Chaired performance and assurance meetings, holding senior stakeholders accountable while providing constructive challenge and targeted support to drive measurable improvements in performance and patient outcomes.
- Produced high-quality progress reports and played a key role in initiating remedial actions, escalating critical issues to the Executive Programme Board to ensure timely resolution and programme continuity.
Programme Lead | Primary Care Network Development - North West Clinical Commissioning Group
(2018-08 - 2019-03)
Achievement and Contributions
- Delivered tailored support initiatives through the Primary Care Resilience Programme, accelerating the transformation of Primary Care Networks (PCNs) and enhancing their operational resilience across the system.
- Influenced clinical leadership and strengthened strategic stakeholder relationships, co-designing PCN models that improved patient access, reduced clinician workload, and embedded sustainable service delivery.
- Led the General Practice Provider Development & Resilience Programme, driving collaboration and at-scale working across PCNs, expanding access to primary care services from 8am–8pm, seven days a week, and improving inter-practice referrals.
Change Implementation Lead | Patient Online Digital Pilot Programme - North West CCG
(2014-05 - 2018-07)
Achievement and Contributions
- Led the co-design of a proof-of-concept digital platform with service users and Digital Clinical Champions, ensuring the solution effectively met the needs of patients and frontline healthcare professionals
- Devised and executed innovative stakeholder engagement strategies, significantly increasing adoption of online digital services through targeted community outreach and events such as Patient Online Workshops and Practice Managers Meetings.
- Successfully implemented adoption of digital solutions that transformed service delivery enabling remote monitoring, supporting self-care, and expanding patient access.
Project Manager | Primary Care Access Transformation - NHS East Surrey
(2017-11 - 2018-04)
Implementation Lead | Digital and Primary Care Network Programme - Croydon NHS CCG
(2017-03 - 2017-10)
Contract Manager | Primary Care Commissioning - NHS England
(2016-11 - 2017-02)
Project Officer | NHS111 Digital Programme - Healthy London Partnership
(2016-04 - 2016-10)
Project Manager | Patient Experience Programme (Friends and Family Test) - NHS England
(2014-08 - 2016-03)