Ezra Gent

Reliable and customer-focused retail assistant with experience across busy shopfloor, stockroom and administrative environments. Confident operating tills, handling cash and card payments, assisting customers, processing deliveries and maintaining well-organised stock areas. Experienced in working accurately under pressure and meeting strict deadlines during peak trading periods.

Now seeking a retail position where I can contribute friendly customer service, strong teamwork and dependable day-to-day support.

Retail Assistant – Seasonal Night and Day Shifts - Smyths Toys Superstores

(2025-01 - 2026-12)

• Supported store operations during the busy Christmas trading period, working both night and day shifts.
• Received, unloaded, unpacked and organised high volumes of stock deliveries.
• Replenished products efficiently to ensure the shop floor was fully stocked before opening.
• Operated tills and processed customer cash and card payments accurately.
• Assisted customers and responded professionally to telephone and email enquiries.
• Organised stock within the warehouse and maintained clean, accessible storage areas.
• Replenished products on high-level shelving while following safe working procedures.
• Worked closely with colleagues to meet strict overnight deadlines.
• Followed company health and safety procedures when handling, moving and storing stock.

Retail Assistant and Stock Management - CeX – Complete Entertainment Exchange

(2022-01 - 2024-12)

• Delivered friendly and professional customer service in a busy retail environment.
• Assisted customers with purchases, product enquiries, returns and trade-ins.
• Operated tills and processed cash and card payments accurately.
• Completed quality checks on products received through customer trade-ins.
• Received deliveries, organised stock and replenished merchandise on the shop floor.
• Repriced products accurately in line with company pricing updates.
• Maintained attractive and organised product displays.
• Supported stock-control processes and helped maintain accurate inventory records.
• Worked collaboratively with colleagues to meet store targets and daily deadlines.
• Liaised with customers to resolve enquiries and provide suitable product information.
• Maintained accurate administrative records and processed purchase order request forms.
• Followed company health, safety and security procedures.

BTEC Level 2 Extended Certificate in Creative Media - Creative Media - Joseph Wright College (2021-09 - 2023-07)

BTEC Level 2 Music Production - Music Production - Joseph Wright College (2021-09 - 2023-07)

GCSE Maths retake - Mathematics - Juniper Training (2022-01 - 2022-07)

GCSE Qualifications - English Literature & Language, Science, Maths, History, Music and Art - Noel-Baker Academy (2018-01 - 2021-12)