Fadumo Ahmed

Care Assistant - London Quality Carers

(2021-02 - 2021-07)

Providing all aspects of personal care such as showering and bathing, dressing, dental hygiene, toileting, and all-round care.
Assisting with medicines, ordering, and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal.
Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking a customer out shopping or to social activities, hobbies such as reading, photo albums, games, etc.
Supporting a customer through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families.

Administration and IT Assistant - Somali Consulting Solutions

(2021-01 - 2022-08)

Managing inbound contact from our customers and completing their journey request in a friendly and timely manner, responding to email enquires as and when required.
Organising the workspace, ensuring filing systems are updated, assistance on databases storing information, and general IT assistance to customer.
Deliver brilliant service whilst exceeding operational targets to drive customer satisfaction.
Dealing with incoming and outgoing post and deliveries.
Arranging appointments and updating records on databases.

Café Assistant - Makhir University Café

(2017-10 - 2019-02)

Prepare and serve a range of simple hot and cold meals, drinks, sandwiches, and snacks.
Undertake routine maintenance and cleaning duties.
Maintain vending machine, actively promote, and sell products and services.
Ensure the highest standards of cleanliness in and around the café area.
Undertake administrative functions, carry out general tasks including routine maintenance and cleaning duties.

Care assistant - Comfort care services

(2021-09 - 2025-09)

Administered prescribed medications safely and accurately, following care plans and regulatory guidelines
Monitored, documented, and reported patients' response to medication and any side effects
Supported clients with personal care needs including washing, dressing, and continence care
Assisted with mobility and safe use of hoists, wheelchairs, and other equipment
Observed, recorded, and reported changes in clients' physical and emotional wellbeing
Prepared nutritious meals and supported clients with eating and drinking when required
Provided companionship and emotional support, encouraging independence and dignity
Maintained accurate daily records, care notes, and medication administration charts (MARs)
Collaborated with nurses, doctors, and family members to ensure high standards of person-centred care
Ensured a clean, safe, and supportive living environment

Support worker - Brook Street Social Care-London South Agency - London

(2025-11)

Provide one-to-one support to children with additional needs including non-verbal communication
Supported the child's safety and wellbeing following safeguarding procedures
Used visual aids, gestures and alternative communication methods to help children express needs
Assisted with daily routines including toileting, hygiene, dressing and feeding when required
Help children regulate emotions and reduced distress using calm and structured approaches
Following behaviour support plans and recorded incidents accurately
Encouraged independence and participation in learning a play activity
Worked closely with teachers, therapists and parents to maintain consistent support
Observed and reported changes in behaviour, mood or healthy
Maintained accurate daily records and confidentiality at all times

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