Inclusion Lead (non-teaching head of year)
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I am a hardworking and adaptable individual with a strong commitment to helping young people succeed. I enjoy tackling challenges, finding practical solutions, and supporting students to overcome barriers to learning. My attention to detail, positive attitude, and passion for making a difference are what motivate me to continue my career within an educational setting.
Inclusion Lead (non-teaching head of year) at Kingsbridge Community College (2025-01 – Present)
My experience as an Inclusion Lead has given me the confidence to work effectively with young people and their families in a supportive, empathetic, and professional manner. In this role, I am responsible for supporting students and their families with attendance, safeguarding, wellbeing, and a range of other welfare-related concerns. My responsibilities also included developing, reviewing, and maintaining Individual Healthcare Plans.
I have direct involvement with Devon County Council support processes, including but not limited to Early Help and Family Hub services. I opened and led Early Help cases, working closely with young people and their families to improve attendance, engagement, and overall wellbeing. I work collaboratively with the college's Senior Leadership Team, support staff, social workers, inclusion support workers, local police, local authorities, counsellors, school nurses and children and their families to ensure positive outcomes and provide coordinated support where needed.
Contact at Screwfix - Kingfisher (2023-01 – 2023-09)
My experience working for a virtual contact centre has given me confidence answering and making phone calls and emails. My role in the virtual contact centre was to take sales, create quotes, answer questions regarding products stores and services as well as the upkeep of customer relations.
Customer Advisor at Screwfix - Kingfisher (2021-02 – Present)
Specifically, working within a trade counter gave me experience creating and maintaining ever important customer relationships.
Front End Customer Advisor at B&Q - Kingfisher (2019-06 – 2021-02)
I have worked in customer service for over 4 years. This time in customer service has taught me a lot about the importance of attentiveness and being resourceful. Working in store gave me valuable customer service skills dealing with a host of situations. I am great at de-escalating as well selling due to this experience which allows me to effectively deal with any customer journey no matter the problem.
Postgraduate Certificate in Further Education in PGCE in FE - Chemistry – University of Exeter / Exeter College (2024-09 – 2024-12)
BSc (Hons) in Biological Sciences (Biochemistry) – University of Worcester (2020-09 – 2024-05)
A-levels in Mathematics, Chemistry, Biology – St Cuthbert Mayne School (2018-09 – 2020-07)
GCSEs in English Language, English Literature, Mathematics, Chemistry, Biology – The Spires College (2013-09 – 2018-07)
