Customer assistant at HobbyCraft (2023-10 – 2025-03)
- Exhibited proficiency in customer service while organising creative workshops
- Established rapport with returning customers, fostering relationships through engaging interactions
Games Host at Courtyard Escapes (2023-04 – 2023-11)
- Facilitated seamless game operations, responding promptly to customer needs and hosting memorable children's parties
- Leveraged teamwork and communication skills to ensure rooms functioned effectively
- Displayed enthusiasm and confidence while briefing groups on game rules
Bar and restaurant staff at The Met Hotel (2019-11 – 2021-11)
- Welcomed guests and addressed enquiries about the restaurant and bar services
- Thrived in a fast-paced environment, adeptly managing customer interactions under pressure
- Forged connections with new patrons while reinforcing loyalty among return guests
- Mentored new staff across various departments, enhancing team performance
- Assisted the reception department during night shifts, conducting fire checks and security walks
Games Host at Tick tock unlock (2016-12 – 2019-12)
- Ensured participants grasped game rules and health and safety protocols while maximising enjoyment
- Crafted engaging health and safety briefings, particularly for younger audiences
- Cultivated a positive atmosphere and proactively addressed customer concerns during gameplay
Waiting staff at Zizzi's (2016-02 – 2016-07)
- Demonstrated effective teamwork skills, prioritising duties efficiently
- Balanced multiple responsibilities across various tasks
- Maintained cleanliness of restaurant and bar equipment post-service
Food and Drink Staff at First Direct Arena (2015-09 – 2015-12)
- Prepared beverages swiftly and effectively for customers
- Trained in the proper techniques for pouring draft beer
- Served food promptly from behind the counter, ensuring customer satisfaction
- Engaged with customers, warmly greeting them and taking orders
- Assisted in closing down bar operations at the end of each shift
Bar Staff at Pryzm (2015-09 – 2015-09)
- Enhanced customer service abilities in a vibrant nightclub atmosphere
- Utilised the till to process orders and ensure accurate financial transactions
- Contributed to end-of-shift procedures by efficiently closing down the bar
Campsite assistant at Reading festival (2015-08 – 2015-08)
- Engaged with festival attendees to ensure their safety and enjoyment throughout the event
- Guided visitors with clear directions across the festival grounds
- Assisted campers in setting up their tents
- Conducted night patrols of camping areas to deter theft and ensure extinguished fires
Customer service desk, On tills, Floor at Primark (2014-02 – 2015-08)
- Addressed customer issues and queries professionally at the service desk
- Maintained a friendly and approachable demeanour while communicating with customers
- Managed stock checks and coordinated with other stores for item reservations
- Ensured neat and orderly presentation of shelves and clothing displays on the sales floor
- Facilitated customers in locating desired products
- Navigated diverse customer interactions confidently and amicably
- Strived for high customer satisfaction during the shopping experience
- Completed manual handling training to ensure the safe movement of heavier items
