Faizan Tahsin
Organised and results-oriented graduate professional with master's degrees in Project Management and Energy & Power Systems
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About
Organised and results-oriented graduate professional with master's degrees in Project Management and Energy & Power Systems. Strong background in office administration, project coordination, CRM, and reporting, with proven experience in compliance, scheduling, and client support. Skilled in MS Excel, MS Word, and spreadsheets, with the ability to manage multiple priorities while maintaining accuracy and efficiency.
Seeking an office or coordinator role to contribute analytical, administrative, and organisational expertise.
Experience
Tenancy sustainment officer at Adullam housing association (2026-01 – Present)
Support tenants to sustain their tenancies by managing rent issues, welfare needs, and housing challenges in partnership with Bolton Council.
- Worked as part of a team of 8, supporting 8 residents daily and handling issues related to accommodation repairs and lost items (keys, money, etc.).
- Escalated urgent repairs and incidents to ensure timely action and kept the line manager fully informed.
- Provided high-quality customer service, assessing resident needs, resolving issues, and delivering support to prevent ongoing problems.
Electronic Monitoring Officer at Ministry of Justice (UK) (2024-01 – Present)
- Installed electronic monitoring tags and conducted daily home visits across the North West, engaging with approximately 10–15 service users per day.
- Escalated all issues to the line manager, including repairs, safety concerns, and welfare-related matters.
- Built strong professional rapport with service users, providing guidance and support to promote compliance and reduce reoffending.
Education
MSc in Project Management – University of Portsmouth (2022-01)
MSc in Energy & Power Systems Management – University of Portsmouth (2020-01)
BSc in Electrical Engineering – Pakistan (2018-01)
