Fakir Mulla

I bring a wealth of experience in Project Management and Operational Delivery to the table. Over the years, I've honed my expertise while holding senior leadership and strategic roles, consistently achieving or surpassing critical commercial targets.

One distinguishing aspect of my professional journey is my exceptional interpersonal skills, underpinned by inclusivity and a knack for managing customers and stakeholders effectively. Notably, I've excelled in communication and collaboration despite facing the challenge of a speech impediment.

My commitment to delivering assignments on time, within budget, and to exact specifications has been a hallmark of my career. I'm now on the lookout for a new opportunity that can leverage my skill set, preferably in a technical IT environment. I'm eager to apply the knowledge I've gained to tackle new challenges and contribute to innovative solutions.

What sets me apart is my ability to operate independently while taking full project responsibility, all within the framework of a closely-knit team. I am passionate about IT and innovation, continually striving to expand my skillset and make a meaningful impact in the sector.

In summary, I bring a blend of technical expertise, leadership acumen, and a passion for IT solutions. I am excited about the possibilities that lie ahead and look forward to my continuous development whilst contributing my skills to future endeavours.

KEY PROFESSIONAL SKILL SET

• Proficient in Waterfall, Agile, and Lean methodologies including Prince2, Agile, and Lean 6 Sigma Yellow Belt.
• Proven track record in risk management and advanced compliance competencies.
• Experienced in developing and executing growth strategies, building customer-focused approaches, and managing stakeholders and contractors.
• IT literate- skilled in using Word, Excel, PowerPoint, SharePoint, and MS Project. Utilized in-house CRM for customer query resolution, enhancing customer experiences.

KEY ACHIEVEMENTS

• Managing projects from start to finish at Lancashire Constabulary.
• Working on several projects at once - on average 5-6 concurrently.
• Visiting customer sites and Operational sites.
• Financial management – Managing budget with tracking, monitoring by use of creating excel spreadsheets.
• Work closely with the Internal and external departments.
• Providing technical support to clients.
• Reviewing and compiling all bids and enquiry documentation and agreeing customer specifications to obtain detailed equipment quotation and costs for refurbishments.
• Negotiating contracts with clients, supporting, and providing relevant information at non-technical level to make decisions.
• Manage on site installations when contractors are close to completion, then assisting in commissioning and handover.
• Project management experience - Full Lifecycle – Lancashire Constabulary, Work Packages and streams – Royal Mail
• Previous roles involved working with medium to high-speed production environment -plastic injection moulding machinery for automotive industry. 
• Packaging and Manufacturing experience gained in early career stages.
• I have the ability to work independently and take on full project responsibility, whilst also performing within a closely-knit team.

EDUCATION | PROFESSIONAL MEMBERSHIPS AND QUALIFICATIONS

Certified Prince 2 Foundation

Certified PRINCE2 Foundation- Project Management Oct 2020, advancing learning now to achieve Prince 2 Practitioner

Additional Software and IT Skills:

• ISC2 – Certified in Cybersecurity -Commenced July 23
• Learning ITIL Foundation – for IT PM, Service Management – Commencing Aug 23
• IOSH H&S at work– Jan 23
• SAP- ServiceNow – Used within Royal Mail to generate MI reporting and administration.
• Advanced Excel Skills | PowerBI | Continuing.
• Full Certification: Oracle MySQL – December 2022
• Certified Prince2 Foundation | October 2020
• Blackburn College: Cisco Networking | Microsoft Windows Server