Fatimah

Second-year BSc Audiology student at University College London with hands-on patient-facing experience and a strong background in customer service, administration, and peer tutoring. Empathetic communicator and organised team player skilled in mentoring, problem-solving, and delivering person-centred care; experienced in community-facing roles. Seeking clinical placements to apply and expand audiology and patient-care skills while contributing reliable, patient-centred support to clinical teams.

Sales and Administrative Assistant - CKB Interiors

(2025-04 - 2025-09)

Facilitated exceptional customer service for showroom visitors and addressed inquiries via phone and email. Supported sales by providing product details, preparing quotes, and fostering strong customer relationships. Handled administrative duties, including customer record maintenance and appointment scheduling. Collaborated with team members to ensure efficient showroom and office operations.

• Delivered timely responses to customer inquiries.
• Prepared detailed product quotations for sales support.
• Maintained accurate customer records and documentation.
• Organised appointments to optimise showroom efficiency.

Peer Tutor - Six 21

(2024-01 - 2025-01)

Provided one-on-one tutoring in A-Level Biology and Chemistry. Enhanced students' understanding of complex scientific concepts through tailored sessions. Cultivated strong communication and teaching skills via consistent peer-led instruction.

• Facilitated personalised learning experiences for diverse learners.
• Improved student performance through targeted support.
• Fostered a collaborative learning environment.

Community Pharmacy Work Experience

(2022-06 - 2022-07)

Observed daily operations of community pharmacy. Gained insight into patient-facing healthcare and medication management. Developed understanding of healthcare system and patient care.

• Shadowed pharmacists during consultations.
• Assisted in inventory management processes.
• Engaged with patients to understand their needs.

Student Mentor - Azhar Academy Girls' School

(2022-01 - 2022-01)

Guided students in academic and personal development. Enhanced study skills, confidence, and goal-setting strategies. Supported classroom activities, fostering positive engagement. Cultivated strong relationships with students, staff, and parents to drive success.

• Mentored students, resulting in improved academic performance.
• Facilitated goal-setting workshops to boost student motivation.
• Encouraged active participation in classroom discussions.
• Developed inclusive strategies to support diverse learning needs.

BSc - Audiology - University College London (2025-09 - 2028-06)

A-levels - Six 21 (2023-09 - 2025-05)

A-levels - Biology (B) - Six 21 (2023-09 - 2025-05)

A-levels - Chemistry (B) - Six 21 (2023-09 - 2025-05)

A-levels - Psychology (B) - Six 21 (2023-09 - 2025-05)