Faye Fleming

A motivated and professional administrative assistant with experience in office administration, customer service, and front-of-house operations. Having gained valuable experience supporting a busy civil engineering business, I have developed strong organisational, communication, and multitasking skills. Confident in managing correspondence, coordinating schedules, arranging travel, and providing excellent customer service.

Known for being reliable, approachable, and able to work effectively in both customer-facing and office environments.

Administrative Assistant - RCE Civil Engineers

(2026-01)

• Answer and direct incoming telephone calls and enquiries.
• Manage company email inboxes and draft responses where required.
• Welcome visitors and clients in a professional manner.
• Schedule meetings and manage meeting room bookings.
• Maintain diaries and coordinate appointments.
• Arrange travel and accommodation for staff.
• Maintain fleet records and insurance administration.
• Organise vehicle hire when required.
• Support wider office administration functions.

Front of House / Customer Liaison - Hair Spray Hair & Beauty Salon / Strands Hairdressers

(2024 - 2025)

• Greeted customers and created a welcoming environment.
• Managed appointment confirmations and booking enquiries.
• Provided excellent customer service and support.
• Maintained cleanliness and presentation standards.
• Supported health and safety requirements throughout the salon.

The Salesian Academy of St Jhon Bosco

Level 2 - Media Makeup - The City Of Liverpool College

VTCT Level 3 Diploma - Theatrical Special Effects, Hair and Makeup - The City Of Liverpool College

GCSE - Maths

GCSE - English