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Faye Kirkhope

Faye Kirkhope

Barista & Café Assistant

Talent
Berwick-Upon-TweedMember since September 23, 2026
Administrative support and data entryStrong attention to detail and accuracyMicrosoft Office (Word, Excel, Outlook)Customer service and professional communicationHandling confidential and sensitive informationTime management and prioritisationProblem solving and complaint handlingCash handling and transaction processingBarista skills and food preparationTeam collaboration and reliability
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Administrative support and data entryStrong attention to detail and accuracyMicrosoft Office (Word, Excel, Outlook)Customer service and professional communicationHandling confidential and sensitive information

About

I’m a passionate, bubbly, funny and loving person who loves to sing and spend time with my dog. I am currently studying veterinary nursing at kirkley hall and absolutely love it. I only attend this on a Thursday so available every day other than then. I do open mic nights and love to take my dog on trips up Scotland. I have a black Labrador and a dachshund.

Experience

Barista & Café Assistant at Paxton House Café, Paxton House (2026-04 – Present)

  • Prepare and serve a range of hot and cold drinks, including speciality coffees.
  • Take customer orders, process payments, and provide friendly front-of-house service.
  • Prepare and serve food items including cakes, sandwiches, and light lunches.
  • Clear and clean tables, wash dishes, and maintain a clean and welcoming café environment.
  • Restock supplies and assist with opening and closing procedures.
  • Support the team during busy periods to ensure smooth day-to-day operations.

Temporary Retail Assistant at Berwick Garden Centre (2025-11 – 2026-04)

  • Processed transactions accurately and provided front-of-house customer service.
  • Responded to customer enquiries in person and over the phone.
  • Maintained organised displays and ensured smooth daily operations.
  • Supported different departments when required, demonstrating flexibility and teamwork.

Customer Advisor at Argos, Berwick-upon-Tweed (2024-11 – 2025-11)

  • Managed click & collect orders, returns, and stock systems.
  • Maintained accurate data entry and inventory records.
  • Handled customer queries and resolved issues professionally.
  • Appointed as Store Wellness Representative, supporting colleagues and maintaining communication standards.

Barista Maestro at Costa Coffee (2022-03 – 2024-11)

  • Supervised shifts and supported daily store operations.
  • Maintained accurate cash handling and end-of-day reconciliation.
  • Trained and supported new team members.
  • Delivered high standards of customer service in a fast-paced environment.

Pension Administrator at Webhelp (2021-02 – 2022-03)

  • Managed sensitive pension and customer data with strict confidentiality.
  • Processed administrative tasks accurately and efficiently.
  • Handled inbound and outbound calls, providing clear and professional communication.
  • Ensured compliance with GDPR and regulatory standards.

Skills

Barista & Café Assistant

Reviews

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