Jeven Da Silva

I am a born South African raised in Namibia. My family and I relocated to the UK when I was 14 years old. In Summer 2023, I completed my A level Law, Business and Economics. I am currently taking a gap year and will be completing a college course starting september.

I have worked in Retail for the last few months at the Works and I believe the experience I have gained from only a few months in such a customer-focused industry is invaluable and will stay with me forever. I have fallen in love with retail and working with customers in a face-to-face environment as my past positions may reflect.

I am a goal driven and disciplined individual who works hard towards my achievements and dreams. I am very proud to say that I have completed GCSE’s and A-Levels through an Online College on my own, which takes much dedication and hard work. Being in a distance learning setup (Home Schooling) from a very young age developed very valuable and strong communication- and time management skills in me.

My key strengths are having organisational skills and dedication, and I thrive on structure. I believe in daily planning and that it is a positive part of a balanced life.

I am a team player as I love being social, but can also work very well on my own and take charge of my own workload and responsibility.

I am interested in Politics and in my spare time enrich myself with books and daily News on the subject and world news. Although I plan on studying politics academically, I have a huge personal interest in selfcare and self-care products, specifically skincare, haircare and body care. I regularly enrich myself on trends, products and what specific ingredients are used for. I believe this will allow me to thrive in a retail position.

• The Works Berwick: March 2024 to current

KEYHOLDER / RETAIL ASSISTANT

DUTIES

Currently training to be a keyholder

Basic Retail Sales Assistant duties

Till operation

Opening and closing store

Cashing up/Till Checks/Money Counting

Safe Checks and G4S collections

Health and Safety Checks

Daily Keyholder/Management Paperwork

Working towards sales targets

Assisting customers with purchases and other queries

Re-stocking shop floor

Keeping shop floor presentable and tidy

•Marshall Meadows Manor House Hotel: August 2023 to current

RECEPTION / ADMINISTRATIVE ASSISTANT

DUTIES

General filing

Answering and directing of incoming calls

Taking telephonic and email reservation enquiries and bookings

Front desk and reception of all guests

Register and guest check in

Key card cutting

Verifying and taking credit card payments

Retrieve mail, packages and documents as per post and email

Manage conference room bookings

Courtesy calls to all guests prior to check in

Communicating with housekeeping on guest arrivals and departures

Dealing with all adhoc enquiries and complaints

• POTTING SHED – September 2021 to September 2022

GENERAL ASSISTANT ~ PART TIME (Week-ends ONLY)

DUTIES

Assisting with clearing tables

Taking orders

Dishwashing and kitchen area cleaning

Team player

• HULETT NAMIBIA: 2017 - 2018

OFFICE ASSISTANT / CLERK ~ SCHOOL HOLIDAYS ONLY

DUTIES: General filing

Copying and Scanning

Stock Taking

• ROOTED IN CHRIST PRINTS: 2016 - 2017

OFFICE ASSISTANT / CLERK ~ SCHOOL HOLIDAYS ONLY

DUTIES

Folding T-Shirts and Packaging

Stock Take

Setting up- and Handing Stall Sales at Markets

General Cleaning

Maintaining and assist with Social Media pages

• IGCSE – Complete June 2021 / Jan 2022:

Subjects

English Passed Grade 6

Mathematics Passed Grade 5

Business Passed Grade 8

Biology Passed Grade 7

Chemistry Passed Grade 7

• A-LEVELS – Completed August 2023:

Subjects

Law

Business

Economics