Felipe Mejía

Organised and detail-oriented professional with extensive experience in customer service, record keeping, administrative support and handling enquiries. Proficient in Microsoft Office, email management, data entry and database systems. Strong time management, communication and problem-solving skills developed through nearly 10 years with a leading UK retailer. Seeking a part-time remote Virtual Assistant or Administrative Assistant position.

Sales Assistant - M&S

(2017-01)

• Handle customer enquiries and maintain accurate records.
• Use internal systems and databases to access and update information.
• Manage multiple priorities while maintaining attention to detail.
• Support operational processes and ensure accurate stock records.
• Work collaboratively to meet business objectives and deadlines.

Personal Assistant (Carer)

(2014-01 - 2015-12)

• Managed appointments and daily schedules.
• Maintained records and organised important information.
• Demonstrated confidentiality, organisation and independent working.

Store Assistant - Morrisons

Store Assistant - British Red Cross

Supervisor - Macondo

GCSEs - Maths, English & Science

Level 1 ICT Certificate - ICT - City & Guilds

NVQ/QCF - Customer Service