Feroz Khan

I work as an independent consultant specialising in operations, business analysis, and transformation, helping organisations improve service delivery and business processes. I analyse existing workflows and apply Lean Six Sigma methodologies to drive continuous improvement, particularly within banking, financial services, and technology environments.

I have over 25 years of experience in operations, service delivery, and transformation across banking, financial services, and technology organisations including HSBC, Lloyds Banking Group, and Flixmedia. I specialise in improving operational performance through process optimisation, business analysis, and Lean Six Sigma–driven continuous improvement. I have led large global teams and complex transformation initiatives, delivering scalable operating models and stronger governance across international environments.

B.Sc Comptuer Science, Maths, Electronics.