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Simon Lea

Simon Lea

Head of Fleet Operational Services

Talent
London, Greater London700 GBP/hourMember since November 2, 2025
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About

I am a strategic and results-drive Programme Managerwith over25 years’ experienceleading large-scale transformation, workplace redesign, and cultural change across public and private sectors. Proven record of delivering multimillion-pound programmes that optimise operations, strengthen performance, and embed lasting behavioural and cultural shifts. Recognised for outstanding stakeholder engagement, strategic delivery, and the ability to translate complex visions into measurable results.

Experience

▪Fleet & Asset Management | Vehicle Standardisation

▪ Digital & Business Process Transformation

▪ Data Governance | Cyber Security | GDPR

▪ Risk Management | Compliance | Business Continuity

▪ Stakeholder Engagement | Supplier & Contract Management

My current role is Head of Fleet at Metropolitan Police Service

Metropolitan Police Service (MPS) | Sep 2023 – Present

Contract extended 4 times

  • Lead strategic oversight of a 5,500+ vehicle fleet supporting London’s emergency response and public safety.
  • Directed a £multi-million operational budget, delivering a 5-year Fleet Transformation Strategy that improved vehicle availability, reduced downtime, and saved £2.5M.
  • Let the Fleet Operational Support Services transformation programme centralising and restructuring fleet administration, improving performance, increasing morale, increasing resilience across all 3 locations and reducing headcount by 22%.
  • Led the successful TUPE transfer of 100 staff, (Following supplier administration) launching a recruitment and training programme that enhanced resilience and multiskilling.
  • Delivered a £700K saving through a centralised vehicle hire initiative and improved utilisation via Power BI analytics.
  • Reduced PCN/NIP ticket volumes and saved £1.2m through a strategic taskforce and centralised processing.
  • Initiated and led the UK-wide Police Fleet Vehicle Standardisation Programme, coordinating 43 forces and key stakeholders including the Home Office resulting in multimillion pound savings, rationalising vehicle duty codes, centralising vehicle specification form to one in order to procure vehicles more efficiently.
  • Developed and implemented a comprehensive risk register and governance framework for Fleet Operational Support Services.
  • Directed the transformation of contact centre operations, achieving a 90%+ call answer rate and reducing abandonment rates post-supplier administration.

▪ Customer Experience Transformation | Contact Centre Leadership

▪ Strategic Operational Leadership & Change Management

▪ Financial Management | Budget Control | Cost Optimisation

▪ Programme & Project Delivery | PMO Setup & Governance

▪ Talent Development | Succession Planning | TUPE Transfers

Education

Outside of Secondary skill I have completed the following:

▪Harvard Resilience Leadership Course.

▪Harvard Exercising Leadership Foundation Principles.

▪Completed the Artificial Intelligence Fundamentals courses to earn an IBM-recognised digital credential.

▪Completed IBM GenAI for Executives & Business Leader.

I am currently working my way through prince2 and a sustainability course.

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