Warehouse Operative - Recruitment co
(2023-09)
- Assisted customers with queries and provided friendly service
- Maintained clean and organised work areas
- Worked effectively in a team and independently
General Assistant - DNATA Catering Services - 402, World Cargo Centre Avro Way, Manchester Airport M90 5EX
(2023-03 - 2023-09)
- Cleans and maintains airline equipment
- Handling and packaging food products
- stock handle and package key items
LOGISTIC MANAGER - Geo Intel Resources Development Limited - Lagos, Nigeria
(2017-11 - 2022-08)
- Customer Service Skills Gained Through Everyday Activities
- Assisted customers and members of the public in informal or voluntary settings
- Communicated clearly and politely with people from different backgrounds
- Managed requests, questions, and minor complaints effectively
- Followed instructions and completed tasks accurately
- Worked well as part of a team to achieve shared goals
Packer and Warehouse Operative - Nigeria Port Authority - Lagos, Nigeria
(2006-03 - 2017-10)
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards
- Loaded and unloaded products accurately in fast-paced environment
- Followed instructions and completed delegated tasks to agreed standards
- Packaged goods into sealed containers
- Packed work orders and picking slips in line with specifications
- Loaded goods ready for scheduled dispatch
- Stored goods appropriately for safe transit
- Manually lifted packages to and from conveyor belt
- Scanned and sorted products to tight production deadlines for continued KPI progression
- Counted and recorded warehouse stock to help monitor inventory
- Weighed and labelled goods and raw materials
- Palletised goods before loading into lorries
- Used variety of lifting equipment to move stock
- Supported easy movement of stock through good housekeeping
- Recorded daily productivity and strove to reach operational targets
- Maintained exceptional accuracy in warehouse data management for consistent quality standards
- Operated forklift to transport heavy items to and from loading area
Label Manager - Cybele Cosmetics Ltd - Lagos, Nigeria
(2005-02 - 2006-01)
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution
- Developed strong teams by skillfully recruiting, orienting, and training loyal, hardworking employees
- Oversaw store opening and closing, including reconciling cash drawers, and making bank deposits
- Managed and distributed weekly sales reports, enabling performance evaluation to aid continual growth
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget
- Analysed data and identified opportunities to minimise operating costs
- Developed business plans to deliver sustained growth
- Led team changes and organisational restructures to boost productivity
- Employed outstanding communication and conflict-resolution abilities to deftly resolve customer complaints
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs
- Supervised and trained customer service team members to provide exceptional client care and account management
- Conducted audits and risk assessments to achieve regulatory compliance
- Consistently exceeded productivity targets by monitoring and improving individual and team performance
- Facilitated on-site staff training, developing processes and procedures to increase operational accuracy
- Analysed sales to identify top-performing products
- Expanded customer base through strong service and multi-channel marketing strategies
- Reduced staff turnover by building positive company culture
- Coordinated remote working teams with exceptional leadership and communication
- Aided senior leadership by recommending corrective actions and improvements to company operations
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency
