Feza Milongo

Legal professional with 3+ years' experience supporting high-volume conveyancing and document management, with a strong focus on contract review, compliance and risk control. Highly organised and process-driven, able to manage competing priorities and tight deadlines in fast-paced environments. Confident communicator with strong analytical and problem-solving skills, and a collaborative working style.

Conveyancer (Plots Team) - Gowling WLG

(2021-07)

• Manage 100+ transaction files end to end, ensuring compliance with legal, regulatory and internal requirements
• Draft, review and amend legal documents (contracts, agreements, transfers and title reports), ensuring accuracy and regulatory compliance
• Liaise with internal teams and third parties to progress transactions and provide clear status updates
• Conduct due diligence, identify risks and implement compliance controls, including anti-fraud and anti-money laundering (AML) checks
• Track deadlines, produce progress reports and contribute to weekly team meetings, escalating risks and issues where required

Customer Service Advisor - Sigma Financial Group Agency

(2020-06 - 2020-08)

• Handled inbound and outbound customer enquiries, ensuring adherence to financial services compliance standards and internal policies
• Provided accurate guidance on payment options, ensuring communications met regulatory requirements and internal policies

Waitress (Part-time) - Off To Work

(2018-07 - 2020-04)

• Delivered high-quality customer service across restaurants, concerts and corporate events
• Adapted quickly to different teams, venues and service standards
• Resolved customer queries professionally and courteously

Legal Administrative Assistant - Lifelines Options Charity

(2014-02 - 2016-04)

• Reviewed legal applications for accuracy, completeness and compliance with regulatory requirements
• Co-ordinated with external parties and government agencies to progress cases, ensuring adherence to legal processes and documentation requirements
• Managed hearing schedules, maintained accurate case records and provided administrative support, ensuring a high standard of attention to detail

LLB (Hons) - International Law and Globalisation - University of Birmingham (2016-09 - 2020-07)