Amna Jamil

I’m a motivated and committed undergraduate currently working towards a BSc (hons) in sociology and criminology at Warwick university. Alongside my degree i’am looking for part time work to broaden my skill set particularly In customer service roles. I would describe myself as a confident Individual who always strives to achieve the highest they possibly can, a perfectionist some would say.

In addition to this, I work best as part of a team as I know I have the ability to receive and give help where it’s needed to ensure work is achieved the highest possible standard.

I have 3 years of customer service experience from my current job as a Crew member in McDonald’s however now I’m looking to achieve higher and join a team which is passionate about their job and purpose. I have required many skills during my time at this role such as communicating effectively with customers. Handling cash and operating a cash register. Identifying health and safety procedures and putting them in practise and working as part of a large team.

Restaurant crew member, McDonalds- 2020 – present day

• Serving customers and making sure that their requests are being met in a friendly and professional manner
• By working as part of a team to provide fast and excellent customer service, I have developed my communication and team working skills
• Able to listen and solve problems when faced with a difficult situation such as a customer complaint
• Organizing and having good time management through maintaining a clean restaurant
• Ability to follow health and safety procedures to make sure that the environment is safe and hygienic for our customers/staff
• Responsibility for handling money

West Coventry Academy sixth form, A levels (2020- 2022)

Sociology A level: B health and social care BTEC level 3: Distinction

Applied Psychology BTEC level 3: Distinction*