Fionnuala

Friendly, reliable, and hardworking with hands-on experience in hospitality, barista work, and food service. Confident in fast-paced environments, with strong customer service, communication, and teamwork skills. Recently relocated back to Fermanagh.

Food & Beverage Assistant at Anfield Stadium (LFC) (2025-01 – Present)

• Provided food and bar service in a high-volume, fast-paced stadium environment on match days and events
• Delivered excellent customer service while managing large crowds efficiently
• Worked collaboratively with team members to ensure smooth service during peak times
• Maintained high standards of cleanliness, food safety, and presentation
• Adapted quickly to different service areas, including bar and food station

Marketing Manager at Gormley Kitchens (2023-01 – 2025-07)

Part-time to full-time since graduation

• Managed social media accounts and created content to increase engagement
• Helped organise promotional events and worked with the team on customer experience
• Developed strong customer service and communication skills
• Gained experience working in a professional office and team setting

Food & Beverage Assistant at Allingham Arms Hotel (2021-01 – 2023-12)

• Served food and drinks in a busy hotel restaurant and bar setting
• Assisted with large functions and events, providing table service
• Delivered a high standard of customer service in a fast-paced environment
• Adapted quickly to varied roles, including bar work, table service, and hosting

Barista & Café Assistant at Dip n Sip Café (2019-01 – 2021-12)

• Prepared a range of hot and cold beverages to a high standard, including espresso-based drinks
• Operated the till and handled cash and card payments
• Maintained cleanliness of work areas and followed health & safety procedures

Housekeeping Assistant at Lough Erne Resort (2018-01 – 2019-12)

• Cleaned guest rooms to a 4-star standard, including bed making and replenishing amenities
• Worked efficiently to meet daily targets while maintaining attention to detail
• Supported the wider housekeeping team to ensure smooth daily operations

BSc Hons Degree in Marketing – Ulster University, Belfast (2021-01 – 2025-07)

A Levels – Mount Lourdes Grammar School (2020-09 – 2021-06)

GCSE's – St. Mary's Brollagh (2014-09 – 2019-06)