Fitznorris Thompson

Reliable and professional security-focused worker with experience in night door security, site safety, customer service, logistics and transport. Confident dealing with members of the public, maintaining a visible security presence, controlling access, monitoring entrances and exits, and responding calmly to difficult or pressured situations. Experienced in following procedures, reporting incidents, protecting people and property, and providing a professional service.

I am punctual, observant, approachable and able to work independently or as part of a team, including night and weekend shifts.

Night Door Security - RFC Security

(2025-12)

• Provide a visible security presence during night shifts and help maintain a safe environment for staff, customers and visitors.
• Control entry to the premises and ensure only authorised persons are permitted access.
• Monitor entrances, exits and surrounding areas for suspicious, unsafe or disruptive behaviour.
• Deal professionally and calmly with customers, including challenging situations and potential conflicts.
• Enforce venue and site rules in a fair and professional manner.
• Respond to incidents and emergencies, escalating to management or emergency services when required.
• Complete incident reports and maintain accurate shift records.
• Carry out regular checks of the premises and report hazards, damage or security concerns.

Courier Driver - Self-Employed

(2023)

• Deliver parcels and goods safely, securely and on time while providing professional customer service.
• Plan routes, manage workload independently and maintain responsibility for the vehicle and goods.
• Follow company procedures, road safety requirements and operational instructions.

Sub Contractor for DPD - D BEST Van

(2020 - 2022)

• Delivered parcels to customers in a timely and professional manner.
• Managed route planning, vehicle checks and safe handling of goods.

Meter Installer - Precision Logistics

(2017-08 - 2020-01)

• Visited customer premises, checked equipment and installed meters in line with required procedures.
• Ensured correct tools and personal protective equipment were available and maintained high customer-service standards.

Security Officer

(2016 - 2017)

• Provided assistance to employees and visitors and maintained a safe, professional environment.
• Monitored entrances and exits, challenged unauthorised access and reported suspicious activity.
• Maintained written logs and responded appropriately to emergencies and rule infringements.

Customer Assistant - Bashco

(2015-12 - 2016)

Customer Assistant - Mega Mart

(2011-01 - 2015-09)

Level 1 & 2 Electrical Installation (NVQ) - Electrical Installation - Heart Trust Institute, Jamaica (2013 - 2014)

Level 1 & 2 Electrical Installation and Computer (City & Guilds); Level 1 & 2 Computer Processing (City & Guilds) - Electrical Installation and Computer; Computer Processing - College of Northwest London (2000-09 - 2003-08)

GCSEs: Maths B, English C, Biology B, Chemistry C, Sociology B, Business Studies B - Rooks Heath High School, UK (1998-09 - 2000-08)