Frances D

Enthusiastic and motivated individual with experience in retail planning, customer service, hospitality, and childcare. Skilled in stock management, communication and teamwork. Adaptable and organised, with experience supporting retail operations in fast-paced environments.

EU Store Planner at Clarks (2025-12 – Present)

• Analyse sales data and stock trends to support retail performance across EU stores.
• Ensure the right footwear styles and sizes are allocated effectively to meet customer demand.
• Monitor sales trends and adjust stock distribution to improve product availability.
• Work collaboratively with merchandising and retail teams to maintain efficient stock management across multiple EU locations.
• Support day-to-day retail planning operations in a fast-paced head office environment.

Key Holder at The Body Shop (2023-01 – 2025-11)

• Provided expert customer advice within the beauty industry, ensuring a positive shopping experience.
• Supported store operations including opening/closing responsibilities and cashing up.
• Assisted with product displays and stock replenishment.

Customer Advisor at Jack Wills (2022-01 – 2023-12)

• Delivered high levels of customer service, assisting shoppers with product choices.
• Handled transactions and maintained a tidy, organised shop floor.
• Contributed to meeting sales targets as part of a team.

Cashier (Seasonal) at Green Bank (2022-01 – 2023-12)

• Managed transactions efficiently and accurately.
• Assisted customers during busy seasonal periods, demonstrating reliability and flexibility.

Bank Staff at Cheeky Chimps Playgroup (2022-01 – 2024-12)

• Supported staff in providing a safe and engaging environment for children.
• Assisted with play-based learning activities and group supervision.
• Adapted quickly to different tasks and schedules as needed.

Level 3 Extended Diploma – Strode College (2022-01 – 2024-12)

GCSEs – Huish Episcopi Academy (2017-01 – 2022-12)