Francesco Coiro-phillips

Senior transport and logistics leader with 20+ years' experience across transport, fleet, home delivery and multi-site operations, including progression from frontline operational roles to Head of Home Delivery and Head of Logistics positions. Experienced in leading large teams, managing national and multi-site fleet operations, centralising logistics activity, controlling budgets and improving operational performance. Previous responsibility for 150+ staff, 100+ vehicles including HGV operations, and logistics activity across a 19-depot network.

Named Transport

Manager on an O Licence with a Level 3 Certificate of Professional Competence.

Head of Logistics at ONE STOP HIRE (2026-02 – 2026-08)

Led the central logistics operation across a 19-depot network, overseeing the movement and allocation of hire equipment and fleet assets.

• Supported the development of a consistent, centralised approach to logistics across the wider depot network.
• Led a central logistics team, providing operational direction, performance management and support.
• Implemented and developed centralised logistics processes and systems to improve planning, visibility, communication and operational control.
• Planned and coordinated deliveries, collections, exchanges and inter-depot movements to position equipment effectively against customer and depot demand.
• Monitored logistics performance, fleet utilisation and resource requirements to identify opportunities to improve productivity and control unnecessary movements and costs.
• Worked closely with depot managers and senior leadership to resolve operational issues, capacity challenges and service-level requirements.

Head of Home Delivery at PRODUCT CARE GROUP (2025-01 – 2026-02)

Strategic leadership of the Home Delivery division, with oversight of routing and administration teams.

• Direct responsibility for 150+ staff across drivers, routing personnel and office-based teams.
• Named Transport Manager on the company O Licence, with responsibility for transport compliance.
• Daily operational oversight of 100+ vehicles, including HGV fleet operations, with a focus on compliance, efficiency and service performance.
• Full accountability for departmental budgets, financial performance and cost control.
• Contributed to business strategy and operational planning through monthly Head of Department meetings.
• Implemented process improvements designed to increase delivery efficiency, productivity and customer satisfaction.
• Led, coached and performance-managed cross-functional teams.

National Fleet & Driver Manager at PRODUCT CARE GROUP (2020-06 – 2024-12)

Held national responsibility for home delivery fleet operations across multiple sites, managing 50+ employees.

• Oversaw fleet compliance, performance analysis, cost reporting and operational efficiency.
• Managed recruitment, induction and development of drivers and transport personnel.
• Set KPIs, conducted performance reviews and delivered structured improvement plans.
• Chaired depot performance meetings and maintained relationships with suppliers and customers.

Driver Manager at PRODUCT CARE GROUP (2017-01 – 2020-06)

Managed the Wigan depot driving team and fleet, including HGV operations.

• Ensured legal, transport and health & safety compliance across vehicles and drivers.
• Coordinated training programmes and supported continuous professional development.
• Worked with routing teams to maximise operational efficiency.

Driving Supervisor at PRODUCT CARE GROUP (2015-02 – 2017-01)

Supervised delivery and installation teams while maintaining high customer service standards.

• Coordinated route planning and daily operational documentation.
• Delivered driver training across multiple depots nationwide.

Administrator / Supervisor at RD DELIVERIES (2010-04 – 2015-02)

Managed administrative operations including communications, record keeping and contract coordination.

• Maintained effective working relationships with clients, contractors and staff.
• Supported operational teams to maintain service continuity.

Deputy Manager / Shop Administrator at LADBROKES (2008-09 – 2010-04)

Supervised staff across multiple locations and ensured compliance with company procedures.

• Managed reporting, data entry and customer service operations.

Apprentice Engineer at IMAGE CCTV (2005-10 – 2006-10)

Assisted with CCTV installations and completed foundational electrical training.

Level 3 Certificate of Professional Competence (CPC) for Transport Managers (Road Haulage) in Transport Management – City & Guilds (2019)

Degree in Business Management and Accounting – University of Central Lancashire (2013)

Diploma in Financial Studies – Wigan and Leigh College (2009)

9 GCSEs in General Education – Hindley Community High School (2005)